importing facebook not working

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  • #787751
    berloth
    Participant

    Hello, i ve followed the steps to become a developer etc. but the connection is not made. It’s from a personal page, not a business page. Is that good?
    I get this message when manually importing events:
    Facebook API Error: (#803) Cannot query users by their username (emmawestamsterdam)

    Please help me getting this right. Thanks.

    #787779
    berloth
    Participant

    Also where do i find what my facebook ID is?

    #791440
    Brian
    Member

    Hi berloth,

    I can help you out with this.

    Due to Facebook API limitations we are unable to import events directly from profiles using their username. That is only possible through Organization or Page usernames.

    You can import events from profiles using the direct id of the event. That is found in the event link.

    I would recommend watching our new user primer as it explains what events can be imported and gives examples on how to find the id.

    https://theeventscalendar.com/support/documentation/facebook-importer-new-user-primer/

    Let me know if you would like some more help after reviewing that guide.

    Thanks

    #833320
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

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