Out of Installs?

[bretweir]

Good Morning,
We use The Events Calendar on our non-profit dog rescue site…and recently I took back over responsibility for the site. There were a number of plugins that weren’t updated, including TEC. However, the license key we have causes an “out of installs” error. *removed by admin. How can we fix this issue?

We migrated over to marleysmutts.org from .com…. could that be a problem?

Sorry if this is posted elsewhere.

[bretweir]

…subscribing to follow up.

[Brian]

Hi bretweir,

Sorry for the issue of the Out of Installs. I can help troubleshoot this with you.

Your license key is still set to marleysmutts.com.

Please login to your account on tri.be and go to Account Central->License Keys.

Then click discount now for marleysmutts.com.

Then go to your new site marleysmutts.org and add the license key in.

Also, for security please never share your API key. I have removed it from the post and we can look up that information ourselves, thanks!

Let me know if that works.

Thanks

[bretweir]

This reply is private.

[Brian]

Great, glad it is working now! I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Author]

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