Brian

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Viewing 15 posts - 886 through 900 (of 11,256 total)
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  • in reply to: Split calendar in two based on category? #1093604
    Brian
    Member

    Hi,

    The plugin does create a Category View for each Event Category with the main views of month, list, map, etc…

    For example if you have an event category of Lettuce the url is this:

    yoursite.com/events/category/lettuce/

    So that is one way to show only events from one category in the main views and you can link directly to any of those.

    Does that work?

    in reply to: Events Summary Page #1093603
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I visited your website and the earliest I see events is for April 6th for both the list and photo view.

    Are you seeing that now?

    Brian
    Member

    Hi,

    I see the error on all the views.

    I am not sure if I am reading it right, but it appears to be a lot of duplicate scripts loading in the source code so not sure if that is part of the problem.

    Not sure if this will work, but this might help by adding it to your theme’s functions.php:

    function jp_tribe_events_js_bug_workaround() { ?>
    <script>if ( ! debug.time ) { debug.time = function(){}; debug.time.info = function(){}; }</script>
    <?php
    }
    add_action( 'wp_head', 'jp_tribe_events_js_bug_workaround' );

    Have you tried clearing any caching you have too, sometimes on updates that can cause an issue.

    Thanks

    in reply to: Testing server and license #1093576
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Our license is only needed for automatic updates.

    So you can setup the dev server and just do manual updates on it.

    Or you can switch the license back and forth based on this guide:

    https://theeventscalendar.com/knowledgebase/using-one-license-for-your-live-and-dev-sites/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Month view of Events Calendar PRO #1093572
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    You can change that with a WordPress setting.

    Go to WordPress Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    Thanks

    in reply to: Next month not loading #1093570
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: Why don't you use shortcodes #1093502
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I am not sure why they did not start with shotcodes over 5 years ago, but instead they created the template system in the archive and it works well for what it is.

    We are working to add shortcodes to the plugin and already added shortcodes for the Pro widgets.

    As for the event view shortcodes it is on a road map to start adding those in the next couple of releases if everything goes to plan.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Can I test paid plug-in on different server? #1093381
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    The license is only needed to activate automatic updates so you can use the plugin on a local site and manually update it there for testing.

    Or use the license there for automatic updates and manually update your live site.

    We also have some guides in the license section about this topic:

    https://theeventscalendar.com/knowledgebase/using-one-license-for-your-live-and-dev-sites/

    https://theeventscalendar.com/knowledgebase-category/purchase-install/

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I believe it is fixed.

    Do you have any example of settings you were trying that was not working before and I will test out to confirm.

    Thanks

    in reply to: Ticket Quantity won't move from #1093361
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    If you have unlimited stock there is a bug that prevents the quantity from going up.

    We have a fix, but it is not out until next week.

    I did update your account so you should have access to the older versions of the plugin.

    So now you can download the older versions from your account here on theeventscalendar.com

    Older versions of the core plugin here:
    https://wordpress.org/plugins/the-events-calendar/developers/

    Event Tickets here:
    https://wordpress.org/plugins/event-tickets/developers/

    Then follow these steps to manually update:

    Manual Updates

    That process does not delete nor change settings or events, but it is always a good idea to backup just in case.

    You should have everything on 4.0.x (x being the latest version for each and they might not all match)

    Please note the Global Stock is a 4.1 feature if you are using that.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: EventBrite Tickets Iframe not showing on Event page #1093358
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Is the Eventbrite Event you are trying to view public on their site?

    Only public events will show tickets in the iframe.

    Let me know about that and we can go from here.

    Thanks

    in reply to: Users Edit Fields after purchase #1093355
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have a feature for users to come back and edit fields after purchase.

    I can see how that would be valuable as a registration system.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    Brian
    Member

    Hi,

    Thanks for using our plugin. I can try to help out here, but we are limited in supporting plugin compatibility issues.

    Can you please try using the Plugin Logic to disable other plugins on the event views and single templates:

    Plugin Logic

    And see if that helps the issue.

    Thanks

    in reply to: Odd Duplicated Plugin in #1093348
    Brian
    Member

    Hi,

    Sorry for the issues here. There was an issue with the packager of the premium plugins causing the folder names to change to those crazy long names. It has sense been fixed and will not be an issue in future releases.

    You can either manually change the names back to events-calendar-pro and event-tickets-plus through ftp (and then reactive the plugins after the change)

    Or you can get the latest version from our site here and follow these steps to manually update.

    Manual Updates

    Both processes do not delete or change settings or events, but it is a good idea to backup before.

    Cheers

    in reply to: combine community tickets with eventbrite? #1093344
    Brian
    Member

    I have not heard of any tool so not sure where to find one.

    Not sure on development time and we have a very large project minimum to take on projects.

    We do have a list of Developers that can help out on smaller projects:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    Cheers

Viewing 15 posts - 886 through 900 (of 11,256 total)