Brian

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Viewing 15 posts - 871 through 885 (of 11,256 total)
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  • in reply to: Weekview in responsive mode is empty. #1093924
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    It appears there is a bug in 4.1 that is causing this and we are not sure of the issue right now.

    We have it scheduled to fix, but might be a couple weeks.

    If you need it fixed ASAP I recommend downgrading to 4.0.7 for both Pro and Core.

    You can download the older versions from your account here on theeventscalendar.com

    Older versions of the core plugin here:
    https://wordpress.org/plugins/the-events-calendar/developers/

    And follow these steps to manually modify the plugins:

    Manual Updates

    That process does not delete nor change settings or events, but it is always a good idea to backup just in case.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events generating 301 Redirects? #1093910
    Brian
    Member

    I am glad to see you were able to figure it out the source of this.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Sorry for the delay here.

    It looks to be working.

    Here is the settings I used:

    Firefox Screenshot 2016 03 25T13 16 43 176Z

    And this was the result:

    Firefox Screenshot 2016 03 25T13 16 44 553Z

    That is the result you were looking for correct?

    I would test that out on your site as well before changing any live events just to be sure.

    Let me know what you find out.

    Cheers

    Brian
    Member

    Hi kortris,

    You want to put the coding only here:

    yourtheme/tribe-events/list/nav.php

    As it will be overwritten in the other location.

    Cheers

    in reply to: Refund – ASAP #1093896
    Brian
    Member

    Ok I have generated a license for Event Tickets Plus.

    You should now see that in your account.

    Let me know if you do not.

    Cheers.

    in reply to: Extend license #1093895
    Brian
    Member

    This reply is private.

    in reply to: Community Manager Bundle #1093893
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    The Community Bundle Does not include Pro.

    It includes the following:

    Community Events, Community Tickets, Event Tickets Plus, Filter Bar

    Cheers

    in reply to: Confliction #1093892
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support nor bug reports. I would ask that you take any technical support or bug report questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: Refund – ASAP #1093798
    Brian
    Member

    Hi,

    Sorry for the mix up the plugin is still supported, but no new features are being added.

    Instead we have Event Tickets Plus, which has all the features of WooCommerce Tickets and more such as global stock, qr codes, and ticket meta.

    Would you like me to create a license for Event Tickets Plus instead?

    If you would still like a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Resolved #1093709
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Pricing #1093708
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    The catch is we do not authorize nor support them reselling our plugin.

    So they are doing it without our consent.

    Since that is the case we provide zero support for anyone running our plugins purchased from someone else.

    Thanks

    in reply to: events calendar crashes my website #1093706
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: How can I change font size in upcoming events? #1093615
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I found this css works to change size:

    .tribe-mini-calendar-event .tribe-events-title {
    font-size: 20px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Importing Tickets – options? #1093614
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    So neither way is possible to import tickets.

    You might be able to import the products into WooCommerce then to associate with an Event you would have to add this custom field:

    _tribe_wooticket_for_event

    with the value being the id of the event to the products custom meta.

    That might work, but it is untested.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Pre Sales Questions #1093610
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    So we have features 1,3, and 7 in our plugins.

    We have some Facebook Integration, but not sure what you are looking for.

    As for the rest it is not features we currently have.

    If you think they are something you would like as features I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

Viewing 15 posts - 871 through 885 (of 11,256 total)