Hi,
Sorry for the mix up the plugin is still supported, but no new features are being added.
Instead we have Event Tickets Plus, which has all the features of WooCommerce Tickets and more such as global stock, qr codes, and ticket meta.
Would you like me to create a license for Event Tickets Plus instead?
If you would still like a refund please follow our policy outlined here:
https://theeventscalendar.com/knowledgebase/refund-policy/
And we can take care of it. Thanks