[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Nope it should work without a license.

So lets see what we can do.

Did you follow all the steps in the New User Primer for the App setup?

New User Primer: Eventbrite Tickets

The Url of the local site must match the App url you create in Eventbrite or it would not work live or local.

Let me know.

[Brian]

Sounds like I need Eventbrite tickets to create tickets on WordPress and push to EventBrite, correct?

Yes that is Eventbrite Tickets.

So do I need two licenses, both for $89?

Yes if you would like Pro and EventBrite Tickets you need two licenses as they are separate plugins.

Are you talking about Event Tickets here:

Event Tickets and Registration

Because none of our plugins require a license key to work it is just for Automatic Updates.

And Event Tickets is the basis for creating tickets on your own site and selling them there and not through Eventbrite.

[Brian]

Ok Good Luck.

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We do not have a direct feature to hide events in the Event List Widget for the free version of the plugin.

In Pro you could select a category to display in a Event List Widget and then only assign events you want to show in the widget that category.

Beyond that you might be able to customize the free Event List Widget, but that is not something we can support.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We do not have a seating chart feature at this time.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

I changed your license start date and you should see the last version of Pro 4.0.7 in there.

Let me know if you do not and I can get it to you another way.

[Brian]

You can download the older versions from your account here on theeventscalendar.com

Older versions of the core plugin here:
https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

[Brian]

Eventbrite Tickets:

https://theeventscalendar.com/product/wordpress-eventbrite-tickets/

Enables you to create or import events from Eventbrite and sell tickets through Eventbrite only.

Events Calendar Pro is a separate plugin and does not include the features of any other plugin.

Are you just wanting to use the features of Eventbrite Tickets, if so we would need to create a license again for that plugin.

For reference this is all the features of Pro:

https://theeventscalendar.com/product/wordpress-events-calendar-pro/

If you do not see it on that page it is not a

Register with Eventbrite
It should work on a local host to create events, did you follow all the steps in the New User Primer for the App setup?

New User Primer: Eventbrite Tickets

The Url of the local site must match the App url you create in Eventbrite.

Let me know and we can figure both issues out.

Thanks

[Brian]

Ok sounds good let me know.

[Brian]

Hi Joe,

Thanks for finding that fix.

I have gone ahead and changed our snippet to only have WooCommerce Active by default to help prevent this in the future.

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi Sean,

Glad the other thread helped out.

I have gone ahead and changed our snippet to only have WooCommerce Active by default to help prevent this in the future.

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

I am going to close this thread as it is a duplicate and Geoff will continue to help you out here:

Tickets won't email

[Brian]

Hi Damien,

We should have a fix out in the next couple days.

If you need further support please create your own ticket and we can help out.

Thanks

[Author]

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