Brian

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Viewing 15 posts - 796 through 810 (of 11,256 total)
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  • March 30, 2016 at 7:56 am in reply to: Eventbrite ticket wont create #1095875
    Brian
    Member

    Ok I am not able to reproduce the issue and had another customer with a similar issue, but we were able to get it working, by redoing the settings.

    It could be a conflict.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    And if that does not help narrow down the issue please setup WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

    Thanks

    March 30, 2016 at 5:31 am in reply to: Eventbrite ticket wont create #1095820
    Brian
    Member

    Then it appears there is something wrong with your app connection to Eventbrite.

    As it will create an Event in Eventbrite itself with tickets in there.

    If that event is not created on their site no tickets can show on your WordPress site.

    Please verify all the settings are setup from this guide:

    https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/

    If that is not done 100% correct it will not work.

    And the urls must match exactly for the APP to work.

    Thanks

    March 30, 2016 at 5:30 am in reply to: Events Calendar Pro – Got Eventbrite Tickets #1095817
    Brian
    Member

    I am glad to see you were able to figure it out!

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    March 30, 2016 at 5:29 am in reply to: Ignore stock levels for a ticket? #1095816
    Brian
    Member

    Great, glad it helps, look for 4.1.1 to fix the issue as well in the next couple of days. I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    March 30, 2016 at 5:26 am in reply to: Post events code being duplicated for logged in users #1095814
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    This is a bug and we have a fix for it in the 4.1.1 release, which should be out in the next couple of days if everything goes to plan.

    Thanks for posting in the other ticket, but it is usually a good idea to stick to your own thread and not post in others unless you have some information to help them out.

    Let me know if you have any follow up questions.

    Thanks

    March 30, 2016 at 5:22 am in reply to: Weekview in responsive mode is empty. #1095811
    Brian
    Member

    I believe the issue is fixed in 4.1.1, which will be out later this week.

    I will let you know.

    Thanks

    March 30, 2016 at 5:20 am in reply to: Spinning Wheel.. Next/Previous Months Not Loading #1095810
    Brian
    Member

    This reply is private.

    March 30, 2016 at 5:15 am in reply to: Eventbrite ticket wont create #1095804
    Brian
    Member

    In Eventbrite is the event you created showing there? Or just the tickets are not showing in the event?

    March 29, 2016 at 7:16 pm in reply to: Authorization failed during local setup [eventbrite] #1095714
    Brian
    Member

    Sorry for missing this.

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    March 29, 2016 at 7:16 pm in reply to: Ignore stock levels for a ticket? #1095713
    Brian
    Member

    This reply is private.

    March 29, 2016 at 7:16 pm in reply to: Can not set Stock to unlimted #1095712
    Brian
    Member

    This reply is private.

    March 29, 2016 at 7:14 pm in reply to: False "Already Checked In" when scanning QR codes #1095710
    Brian
    Member

    Hi,

    Sorry for missing this.

    I found that bug in 4.1 as well and there is a fix in 4.1.1 that should be out later this week.

    Let us know after updating if you still have the issue.

    Cheers

    March 29, 2016 at 7:00 pm in reply to: Ignore stock levels for a ticket? #1095708
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    If you leave the stock blank it should go to unlimited.

    There is a glitch in 4.1 that might cause that to not work.

    We have a patch 4.1.1 coming out on Wednesday if everything goes to plan to fix the issue.

    Does that work?

    March 29, 2016 at 6:57 pm in reply to: non-profit and iCal importer #1095707
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We only offer the Pro plugin through our non profit program and it does not include the iCal Importer Features.

    Let me know if you have any follow up questions.

    Thanks

    March 29, 2016 at 6:54 pm in reply to: Event button in the admin bar #1095706
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

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