Spinning Wheel.. Next/Previous Months Not Loading

[rassak]

Hello. I know others have posted about this. I cannot resolve the issue. See our four tests below the problem description. Test four did not solve but might offer a clue of a way forward.

The events page at our customer’s site is http://calvarypresbyterian.org/events
No matter whether you are looking at day, week, or month view as soon as you click to see the next page (day, week or month) you get an eternal spinning wheel.

Some experiments we have done to attempt to troubleshoot:

Test One: Turn off all plugins except the following (no i did not turn off ALL plugins to check for a conflict as we need these seven plugins to operate our calendar — I believe)
-The Events Calendar
-The Events Calendar PR
-The Events Calendar: WooCommerce Tickets
-WooCommerce
-WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway
-WooCommerce Simply Order Export
-WooThemes Helper

Result: This made no difference 🙁

Test two: same thing with reverting to the basic Twenty Fourteen theme

Result: This made no difference 🙁

Test three: Enable the Month View Cache (we do have a lot of events)

Result: This made no difference 🙁

Test Four: Tried a more skeletal styling of the events pages (e.g. month)

Result: This made no difference but I did notice something. On the most basic styling we got no spinning wheel but the new URL of the new page simply did not come up. It’s as if the hyperlink is just not registering or something.

[Brian]

This reply is private.

[Michael Adams]

Has the vendor provided a solution to this yet? We have same problem.

[Brian]

Hi tambourine,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one.

Having said that please update to 4.1.1 and that should resolve the issue.

If not please report back in your own ticket and we can help out.

Cheers

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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