Tribe Account issues, charged for renewal of active license + upgrade

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Home › Forums › Calendar Products › Events Calendar PRO › Tribe Account issues, charged for renewal of active license + upgrade

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  • March 29, 2016 at 6:55 am #1095347
    Noah Ottenstein
    Participant

    Hi,

    I purchased an individual license for Events Calendar Pro in February and attempted today to upgrade it to a Business license. First I was charged $62 to renew my license (which is only a month old) and then another $59 to upgrade to the business license. I believe this was a mistake and would like the $62 charge refunded.

    Thanks,
    Noah

    March 29, 2016 at 7:53 am #1095380
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    April 13, 2016 at 9:35 am #1101985
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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