Brian

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Viewing 15 posts - 6,916 through 6,930 (of 11,256 total)
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  • in reply to: remove links to previous and later events #955171
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: check organizer name #955170
    Brian
    Member

    The Organizer is a different post type then the events.

    Here is a complete list:

    https://gist.github.com/jesseeproductions/c2df90a56827dae990a0

    Brian
    Member

    Hi,

    Thanks for trying out WooCommerce Tickets.

    As you said tickets are designed to be created and manged through events and not through the products section. And the difference between using a regular product is the attendees list and tickets that can be emailed, plus the ability to manage all the tickets per event and not per product.

    Unfortunately, variations are not supported. They maybe a way to get it to work, but that is beyond the support we can provide.

    Right now there is no way to have a group quantity it is done per ticket. We do have a more advanced ticketing system coming out and hope to have a beta soon if you are interested please email us at [email protected].

    The beta will also support extra fields to add data per ticket.

    If the plugin does not do what you are looking to do right now please you can always ask for a refund following our policy.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Font color in mobile theme #955039
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I am not able to see the form on your site so not sure what theme css is causing the issue.

    However, try this:

    #tribe-community-events .eventForm label {
    color: #000;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Is Facebook Event a plugin or add-on. #955038
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    The Facebook Events is a plugin and an Add On for the free version of the Events Calendar:

    The Events Calendar

    So it is both, but you only have to purchase it and use The Events Calendar to get it to work.

    Thanks

    Note: I deleted the duplicate thread.

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    The License Keys have always been for One Year of Updates and Support that has not changed.

    As for the form renew form, what browser are you using and what state did you choose?

    Does it work in another browser?

    Thanks

    in reply to: Change add event page if user not log in #955024
    Brian
    Member

    Hi,

    Thanks for using our plugin.

    The best way add events template is to follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit this file:

    the-events-calendar-community-events\views\community\edit-event.php

    Once in your theme you can wrap all the coding in your own logged in check and display the content the way you would like.

    That is the only method we have available to change how the form looks besides doing css changes.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Customize Login Page #955021
    Brian
    Member

    Hi,

    Thanks for using our plugin.

    The login form is not a template to edit. It is using the WordPress function wp_login_form();

    However, we do not have filters to alter it directly.

    The best way to add your own login form is to follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit this file:

    the-events-calendar-community-events\views\community\edit-event.php

    Once in your theme you can wrap all the coding in your own logged in check and add your Login Form before ours shows. Then once someone is logged in using your form it would bypass ours.

    That is the only method we have available to change how the form looks besides doing css.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Custom Login Page #955020
    Brian
    Member

    Hi,

    Thanks for using our plugin.

    The login form is not a template to edit. It is using the WordPress function wp_login_form();

    However, we do not have filters to alter it directly.

    The best way to add your own login form is to follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit this file:

    the-events-calendar-community-events\views\community\edit-event.php

    Once in your theme you can wrap all the coding in your own logged in check and add your Login Form before ours shows. Then once someone is logged in using your form it would bypass ours.

    That is the only method we have available to change how the form looks besides doing css.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: remove links to previous and later events #955017
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    It is possible to remove those links with a little customization.

    Please follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    to move to your theme this file and edit it:

    the-events-calendar\views\single-event.php

    There you want to remove or comment out this section in both the header and footer:

    <ul class="tribe-events-sub-nav">
    <li class="tribe-events-nav-previous"><?php tribe_the_prev_event_link( '<span>«</span> %title%' ) ?>
    <li class="tribe-events-nav-next"><?php tribe_the_next_event_link( '%title% <span>»</span>' ) ?>

    Let me know if that works for you.

    Thanks

    in reply to: Post Thumbnails to Events List Widget #955013
    Brian
    Member

    Hi,

    We have this guide in our knowledge base:

    https://theeventscalendar.com/knowledgebase/add-thumbnails-to-upcoming-events-list-widget/

    Does it work for you?

    in reply to: Relabel Tickets and Cost #955012
    Brian
    Member

    Thanks for jumping in here Dirk, that is one method to do this that will work.

    Another method is to follow this guide on changing words:

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    Or you could follow our themer’s guide as well:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Sorry, key validation server is not available issue #955011
    Brian
    Member

    This reply is private.

    in reply to: Key Validation Server Not Available #955009
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    We have these two IP addresses to check:

    50.116.28.27

    162.243.159.176

    Also, if you can I would white list both tri.be and theeventscalendar.com

    Does doing that resolve the issue?

    in reply to: License key out of installs #954995
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

Viewing 15 posts - 6,916 through 6,930 (of 11,256 total)