Brian

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Viewing 15 posts - 6,781 through 6,795 (of 11,256 total)
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  • in reply to: Find Event Tab (Mobile – Default Open) #956730
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I have this script that might help out:

    https://gist.github.com/jesseeproductions/0405ad1444c4597d3d36

    If you can add that to a script file or directly to this file:

    the-events-calendar\views\modules\bar.php

    That should do it.

    Let me know how that works out.

    Thanks

    in reply to: Markdown support #956719
    Brian
    Member

    You can place that coding in a custom plugin or in your theme’s function.php.

    You will need to change product to tribe_events as that is the event custom post type.

    in reply to: "Next" Calendar button isn't working #956700
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I took a look at your site and see what you mean.

    This is actually the default behavior of the plugin.

    If there are no events in the next month it will not show links to the month.

    You can try adding this to your theme’s function.php to always make those links show:

    https://gist.github.com/elimn/67679b0b9b74793a53f0

    Let me know if that works for you.

    Thanks

    in reply to: Engine Theme & Tribe Events Conflict Question #956697
    Brian
    Member

    Hi,

    Thanks for using our plugins! I can help out here.

    It looks like that coding does not have a $domain set so it is changing everything with events in it.

    We have this guide for changing the word events in our plugin.

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    So if you can use this part:

    if(strpos($domain, 'tribe-') === 0) { }

    to adapt your coding to target just the theme’s use of events.

    You will want to change tribe- to the text domain of the theme.

    Not sure what that is, but the theme author maybe to help.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Markdown support #956695
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    We do not have support for markdown. However, we use the WordPress editor in the event edit page.

    Is there a way to add markdown support for a custom post type for the editor?

    in reply to: Unable to change card number #956693
    Brian
    Member

    Hi,

    Sorry for the issues.

    We do not store credit card information so there is no place to change in your account.

    Are you able to go through the renewal checkout process and use a new credit card during the checkout?

    Please note as well we may take up to 24 hours to respond on the forum per our terms and conditions.

    Thanks

    in reply to: Creating Weekend Event Listings #956691
    Brian
    Member

    Hi,

    Thanks for using our plugins. Right now we do not support multiday events which sounds would help out for what you are trying to do.

    I do not have any coding that might make that happen, but…

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Attendees Not listed #956690
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Can you verify that all the orders are marked complete in WooCommerce?

    If an order is not marked complete the tickets do not show in the attendees list.

    Thanks

    in reply to: Custom Sidebar #956688
    Brian
    Member

    Hi,

    Thanks for using out plugins. I can try to help out here.

    The Events Views(month, list, photo, etc) are archives in WordPress and not Pages so a plugin looking for a page would not work.

    I looked up the plugin and the author states:

    If you want to assign custom sidebars to archive pages or replace multiple sidebars per page, this plugin likely won’t be the best solution.

    So I am not sure if this is going to work on the Events Calendar and there is not much support we can provide on customizations.

    You maybe to follow our themer’s guide and add the sidebars directly to the template:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Please Enable Automatic FB Group Event Fetch #956686
    Brian
    Member

    Hi,

    I apologize for that language on the product page I have removed it.

    We are interested in importing from Groups and are looking to add that as a feature. I do not have a timeline when that might happen though.

    First we are working to make sure the plugin works with the latest version of the Facebook Graph API before the end of the month.

    Then we will be able to start testing on what new information we can get from it and if it will now work with groups.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Register and Pay for a Class #956683
    Brian
    Member

    Hi Shah, I do not believe there is any plugin that adds to ours what you are looking for.

    I am going to close this ticket as there is nothing more we can do here, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Switching view mode resets date #956681
    Brian
    Member

    You can try running through our testing for conflicts guide and see if that helps narrow down the issue:

    Testing Conflicts With Themes and Other Plugins

    I am not able to reproduce on your site with my base install using a codex theme so it could be a script in your theme or a plugin that is emptying the Search From field when you switch from month view to another view.

    in reply to: Some words won't translate #956678
    Brian
    Member

    Is that a new Swedish translation you created or did you start again with the one that ships with the Events Calendar?

    We rely on the community for our translations for now we have no way of fixing a broken file unless provided to us unfortunately.

    in reply to: Pre sale question about tour set up #956677
    Brian
    Member

    You do not need Pro for WooCommerce Tickets to work.

    It works great with the the Events Calendar found for free on WordPress.org:

    The Events Calendar

    in reply to: Notice: Undefined offset #956676
    Brian
    Member

    Oh Windows Server…

    It is difficult for us to troubleshoot a Windows server.

    I looked up and no one else has reported this issue and it looks like the only way to fix this would be to modify the plugin itself.

    This change may fix the issue.

    In this file:

    \wp-content\plugins\events-calendar-pro\lib\template-classes\week.php on line 318

    Change this:

    // check for hash collision and setup bool for going to the next row if we can't fit it on this row
    if ( ! empty( self::$events->all_day_map[ $hash_id ][ $all_day_offset ] ) || self::$events->all_day_map[ $hash_id ][ $all_day_offset ] == '0' ) {
    $insert_current_row = true;
    break;
    } else {
    $insert_current_row = false;
    }

    To this:

    if ( isset( $all_day_offset ) ) {
    // check for hash collision and setup bool for going to the next row if we can't fit it on this row
    if ( ! empty( self::$events->all_day_map[ $hash_id ][ $all_day_offset ] ) || self::$events->all_day_map[ $hash_id ][ $all_day_offset ] == '0' ) {
    $insert_current_row = true;
    break;
    } else {
    $insert_current_row = false;
    }
    }

    That may fix the issue, but without having a Windows Server I have no way to test.

    In 3.10 we have rewritten the Week View so I am not sure if this bug would be in that version or not.

    Let me know if this helps.

Viewing 15 posts - 6,781 through 6,795 (of 11,256 total)