Attendees Not listed

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  • #956563
    Christopher
    Participant

    When I go to view the Attendees list I can see the correct count (Tickets sold: 23, Awaiting review: 23), but there are no entries beneath it. I’m not sure how to go about diagnosing this issue.

    We are running:
    The Events Calendar: WooCommerce Tickets (v 3.9.2)
    The Events Calendar PRO (v 3.9.2)

    https://www.bfloparks.org/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=2125

    #956690
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Can you verify that all the orders are marked complete in WooCommerce?

    If an order is not marked complete the tickets do not show in the attendees list.

    Thanks

    #969099
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

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