[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The plugins do not require the license key to work. Only for automatic updates.

So you can load the latest versions on the local dev site and test there with no need for a key.

Does that work for you?

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Thanks for the suggestion. I can see how that would be useful.

We are finally working on developing shortcodes for the main views so that could be a way to embed the views in a page and choose a layout per your theme settings.

Also, I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Cheers

[Brian]

Hi,

Thanks for using our plugins.

We support the latest version of jQuery shipped with WordPress. We are unable to support a 4 year old version of jQuery.

Upgrading to using the version of jQuery that WordPress ships with (1.11.5 in WordPress 4.5) is by far the simplest solution to this.

I found this snippet that could help change that version without having to modify the theme:

https://gist.github.com/lorenzocaum/c7bd26b229fa4db033fc

Add that to your child theme’s (or parent) functions.php to use it.

Cheers

[Brian]

Hi,

I am not sure how that will work together. I do not have any information on it and limited in only supporting features we ship with the plugins.

If they can somehow target the Organizer Email field that might work. To get there looks to take custom coding we try to help get you started on that, but not able to provide the entire piece.

If you have specific questions I can try to answer them to get you started.

Let me know.

Thanks

[Brian]

Yeah, our bad it is a manual resync.

I will see about changing that on Uservoice and get this cleared up.

Sorry for the confusion.

I am going to close this ticket, but will update it if I find out anything different from what I told you.

Thanks

[Brian]

Sounds good.

I have made a ticket for us to fix this, but for now this should work.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I tested this out on my test site and got the same result as you.

Looks like we call a file from the plugin called meta.php and if it is not in the theme as well it gives an error.

On line 115 of this file themes/yourtheme/tribe-events/wootickets/tickets.php try changing this:

include dirname( __FILE__ ) . '/../meta.php';

to this

include EVENT_TICKETS_PLUS_DIR . '/src/views/meta.php';

Does that work for you?

It fixed the Ticket Fieldsets for me on my test site.

Let me know.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We currently do not have any notification features nor recommendations for such.

The organizer email is stored as a custom field:

_OrganizerEmail

We have most of the custom fields list here:

https://theeventscalendar.com/knowledgebase/wordpress-post-meta-data/

To get that information you can try to follow along with what we do in this template to display the organizers for an event:

plugins/the-events-calendar/src/views/modules/meta/organizer.php

Let me know if you have any follow up questions.

Thanks

[Brian]

The bug ticket is created for this.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi Again,

We do not have a feature to connect an existing event to the Facebook event.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The Event only resyncs with Facebook if you manually click the button in the event. So it should not do it automatically.

The other option would be to delete the Facebook Event ID from the custom field for the event so it no longer associates with it. We do not have a feature to do that, but I might be able to help get started on something like that.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The Filter Bar is a separate plugin and not included in Pro.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Also it sounds like you are setting the start and end date for the first event as the whole series. The start and end date of the first event should be 9/4/16.

For more support please again follow up in the premium forums

Thanks again!

[Author]

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