Brian

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Viewing 15 posts - 616 through 630 (of 11,256 total)
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  • in reply to: Video tutorials not loading #1100758
    Brian
    Member

    Ok I tested on that and not having an issue nor other reports of problems from anyone else.

    It could be a Flash Issue on your browser. Have you checked to see if that is all working correctly?

    I am not sure what else we can do without any other reports and not being able to replicate the issue.

    Let me know though.

    Thanks

    in reply to: Bought the wrong aadon? #1100754
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it.

    Here is all the features of Pro:

    https://theeventscalendar.com/product/wordpress-events-calendar-pro/

    To display events on different pages please look at our shortcodes Pro: (we only have widget shortcodes and not for the main views or month, list, week, etc)

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    Thanks

    in reply to: Facebook or Google Calendar integration question #1100752
    Brian
    Member

    No worries, sorry it will not work out.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: The Events Calendar HTML #1100751
    Brian
    Member

    You’re Welcome.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: How the calendar looks at mobile #1100706
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: 501c3 / Non Profit Events Tickets Plus #1100606
    Brian
    Member

    You’re Welcome.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Error plugin #1100605
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Install fails #1100604
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: The Events Calendar HTML #1100603
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have an html version of the calendar.

    It required WordPress to work.

    We may have a version that can be embedded one day, but there are no concrete plans or timelines for that service.

    Cheers

    in reply to: Event ticket plus – Multiple Attendee Information #1100244
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    With 4.1 we released a feature Called Attendee ticket meta:

    https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

    That enables you to collect information for each attendee.

    The fields are customizable per ticket too.

    Is that what you are looking for?

    We also released a Global ticket stock feature:

    Creating Tickets

    Let me know if you have any follow up questions.

    Thanks

    in reply to: eventbrite paid plugin #1100235
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The Eventbrite Tickets Plugin is a separate plugin and features are not included in Pro.

    Pro is not needed for it to work though only the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    Cheers

    in reply to: testing a calendar combination #1100233
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    The iCal Importer will pull in the event data and display it using the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    So you can load up that plugin and it will show how the events will display overall.

    Does that help some?

    in reply to: Video tutorials not loading #1100229
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I visited the page in both Chrome and FireFox and the Videos are Working for me.

    What browser are you using?

    Here is the direct links to the videos too:

    We also have a detailed guide here:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know about that browser and I will test out.

    Thanks

    in reply to: Refund #1100226
    Brian
    Member

    Hi,

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: iCal importer creating duplicate events #1100223
    Brian
    Member

    Ok no worries.

    I believe it is a bug and just wanted to get the steps down for recreating so we can work to resolve it.

    I am going to make a bug ticket for this. Not sure on the timeline for fixing it we are going maintenance releases every two weeks and have one coming out next week. So it will not be in that, but looking to get it in one of the following two.

    Thanks

Viewing 15 posts - 616 through 630 (of 11,256 total)