Brian

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Viewing 15 posts - 631 through 645 (of 11,256 total)
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  • in reply to: Calendar MIA w/404 error #1100152
    Brian
    Member

    Ok I have created a ticket for this.

    However, we do already have coding in place so that if you uncheck the List View and it is your default View it will change the default view in the Dropdown to another view that is enabled.

    I am not sure why it failed in this case, but my ticket is to look into that and provide a further protection to prevent this.

    Thanks

    in reply to: iCal importer creating duplicate events #1100141
    Brian
    Member

    It sounds like it could be a bug that it is not detecting a change so it is not re-importing.

    Is this the steps you did:

    Create an All Day Event
    Import it with a recurring ical import
    Go back and Change the All Day Event to be Two Days
    Wait for the recurring ical import to run again
    Then the updated event is not changed in your WordPress Site

    Does that sound like what is happening?

    in reply to: Please support PHP7 #1099987
    Brian
    Member

    Hi,

    We completed another test of the plugins this week in PHP7 (7.04). And have done many different tests since December and fixed issues from those tests.

    This was not one of the errors we found this week and the only errors we found in this pass were from the Ticketing Plugins.

    I also, did a quick test of my test site on PHP7 (7.04) and did not get the same error you are getting. I only had The Events Calendar, Events Calendar Pro, and Community Events Active along with some other plugins during my test.

    I also looked up our bug tickets and we do not have a record of this error in any of them.

    So not sure why on our tests that would work and on yours that would cause a fatal.

    It could be a different configuration of your server causing this?

    Or could be a conflict with another plugin?

    Can you please provide your system info in a private reply:

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    And if you can, can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this and rule out any plugin or theme conflicts.

    Thanks

    in reply to: Calendar MIA w/404 error #1099892
    Brian
    Member

    Glad it is working.

    Yeah there is suppose to be a check on that. Not sure why it is working. I am going to create bug ticket to address it.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Facebook or Google Calendar integration question #1099885
    Brian
    Member

    Hi,

    I just tested and it is restricted.

    So our plugin will not work to import events from it unfortunately.

    in reply to: iCal importer creating duplicate events #1099882
    Brian
    Member

    Yes I would keep iCal on 4.1 and not update it.

    We are looking to do some work to make the plugin more stable later this month into early next and I would leave it as is until it is released.

    As for your test event if you just changed an existing event it might not detect it is different and not import it.

    If it is a Recurring Import and this setting is checked: Overwrite Recurring: it should then overwrite the event.

    in reply to: Calendar MIA w/404 error #1099877
    Brian
    Member

    Ok I found the 404 Issue. The Default View is Set to List View, but List View is Also Deactivated.

    To fix that go to:

    Events > Settings > Display Tab > Enable event views

    Make sure List is checked.

    You are going to have to change the Event Template back to the Default Event Template on that same setting or the Event Views will just be a block of text.

    This is the setting for reference:

    Events > Settings > Display Tab > Events Template > Default Events Template

    Save those changes and that brought back the Views.

    Let me know if that helps.

    Cheers

    in reply to: WooTickets: Don't Send out Email with Tickets #1099875
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: 501c3 / Non Profit Events Tickets Plus #1099873
    Brian
    Member

    Hi,

    That demo is still valid for the front end in Event Tickets Plus, but we are still working on an update demo system for all the Ticketing Features as you need to be able to access the admin to see how it all works or test out the Custom User Meta or QR Codes.

    I am not sure when that will be ready.

    If you email us at support(at)theeventscalendar.com

    And reference this thread we should be able to give you a copy of Event Tickets Plus for you to check out.

    Thanks

    in reply to: Thumbnails to be displayed in month view #1099872
    Brian
    Member

    You’re Welcome,

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: iCal importer creating duplicate events #1099851
    Brian
    Member

    Any past events should be fine only upcoming events need to be deleted.

    in reply to: 501c3 / Non Profit Events Tickets Plus #1099729
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We only offer Pro for the Nonprofit program and have no plans to add any more plugins to it.

    Thanks

    in reply to: Thumbnails to be displayed in month view #1099724
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that we have this guide to adding the featured image to month view:

    https://theeventscalendar.com/knowledgebase/adding-featured-images-to-month-view/

    If you have questions about it please post in WordPress.org as we are unable to support the plugins in the pre-sales forum.

    Thanks again!

    in reply to: customizing #1099721
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Also, customizing is beyond the support we can provide for free users or premium users. For the most part we have some guides like the themer’s guide to help out:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Thanks!

    in reply to: iCal importer creating duplicate events #1099717
    Brian
    Member

    How strange, I am not seeing that on my test site.

    Did you delete the imported events that were wrong before trying to import again at 4.1?

    If not please follow these steps before doing so, so you can reimport:

    When you delete them make sure to add this snippet first to your theme’s functions.php or it will not re-import the events. Also please empty the trash too.


    /*
    * Prevents iCal importer from saving a copy of "deleted" events
    * This means when you rerun an import, it will reimport any events you previously deleted
    */
    function tribe_ical_dont_save_deleted () {
    $ical_importer = Tribe__Events__Ical_Importer__Main::instance();
    remove_action( 'before_delete_post', array( $ical_importer, 'deletedEventSave' ) );
    }
    add_action( 'wp_loaded', 'tribe_ical_dont_save_deleted' );

    Does that help any?

Viewing 15 posts - 631 through 645 (of 11,256 total)