Brian

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Viewing 15 posts - 6,001 through 6,015 (of 11,256 total)
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  • in reply to: Location Search by City not working #965963
    Brian
    Member

    Hi Mat,

    We are slated to look into this issue for the release after 3.10. That may change, but hopefully not.

    Since that is the case I am going to close this thread as there is nothing more we can do right now.

    It does not mean the issue is closed or resolved. It is just closed to new replies.

    If anyone else is having this issue or your have some new information please create a new topic and reference this one and we can pick up where we left off.

    We will update this thread as Leah already did once we know more.

    Thanks

    in reply to: Display two views on one page #965962
    Brian
    Member

    Your Welcome.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Google Maps not displaying #965933
    Brian
    Member

    Hi,

    To answer this:

    How can I get a list view underneath my map? Only a few events show up right now while I have many more.

    I stated: “It looks like the Events not showing do not have venues.

    To show on the Map View the Event needs a venue with an address that Google Maps can recognize.”

    That is in reference to the list view underneath the Map, sorry for not making that clear.

    Events need venues to show on the map view.

    in reply to: Moving iCal Buttons #965858
    Brian
    Member

    Hi,

    Ok so the coding I provided does not have a check if there are events or not so it will always show. I am not able to provide all the coding for a customization. That is what I have to get you started and if you would like more features to it that will have to be up to you.

    That new customization might be causing the export all events button not not display. I am not sure why that is the case.

    However, since both of these are customizations I cannot troubleshoot them. If they were both features I could troubleshoot until it is correct. I can try to answer more questions on how something works, but I am pretty much at the limits of what I am allowed to do.

    Also, if you could resend the first snippet of code I’d like to give that a try and see if our updated permalink structure will help.

    I tested that coding and it actually did not work at all so I no longer have it as I replaced it with the other snippet to get it to work.

    Cheers

    in reply to: Event Venue not appearing on Mini Calendar #965855
    Brian
    Member

    Hi,

    Ok do you have a link as an example so I can see what it is doing?

    Have you made any changes to the Mini Calendar template per our themer’s guide to add the venue?

    I thought it would not show in the mini calendar and only shows with the Event List.

    Let me know and we can go from here.

    Thanks

    in reply to: Display two views on one page #965853
    Brian
    Member

    Hi,

    Since each event view has a unique query I would assume dropping in another view template that requires a main query would not work.

    I would look into creating a custom query with tribe_get_events:

    Using tribe_get_events

    Not sure that will enable you to use the existing templates and you might have to create your own template to display the events.

    You are in uncharted territory with this customization and there is not much we can provide on this unfortunately.

    in reply to: Category conditional statement help needed #965850
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out here.

    We do have this list of updated conditionals:

    https://gist.github.com/jo-snips/2415009

    And you maybe to use is_tax() to target a specific event category:

    https://codex.wordpress.org/Function_Reference/is_tax

    Let me know if that is what you are looking for.

    Thanks

    in reply to: Events not showing up by default #965848
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    However, I did though take a quick look and your site is saying it is May 12th in the Calendar. I would check both your server settings and also in your WordPress Admin in the Settings > General Page to make sure the dates are all correct.

    If those are setup correctly I would look into following our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    To see if you can find a conflict causing this with a plugin or your theme.

    Thanks again!

    in reply to: woocomerce tickets #965846
    Brian
    Member

    Hi Joerg,

    I can help out here.

    I have this snippet to remove “You will receive the tickets in a seperte email.”

    https://gist.github.com/jesseeproductions/ec0756a728a65dec0266

    Just remove New Text Here and it will no longer display in the email.

    Ticket Email

    To customize the ticket email please follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit this file in your theme:

    wp-content\plugins\the-events-calendar\views\tickets\email.php

    Order Email
    “Payment Method:” is in the WooCommerce Order email that is done in WooCommerce and I do not have information on how to translate that. It is either in their po file for the plugin or they may have coding translate it directly.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Including events into man blog page #965845
    Brian
    Member

    Hi,

    I can help out here.

    You using the setting on this page to show events in the blog:

    Events > Settings > General Tab > Include events in main blog loop

    To events show correct?

    If you like to show those instead by post date please use follow this guide:

    Order Events by Post Date in the Main WordPress Post Query

    Let me know if that is what you are looking to do.

    Thanks

    in reply to: Payment currency #965843
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. Yes the price is in USD for all the plugins.

    Cheers

    in reply to: Community Events and Eventbrite Tickets question #965842
    Brian
    Member

    Hi Jeff,

    Thanks for the interest in our plugins. I can answer your questions.

    Is Community Events or Eventbrite Tickets capable of calculating the total amount of participants in an event?

    Community Events does not have this feature.

    Eventbrite still handles all the tickets so in the Eventbrite settings for that event all that information is there.

    Also, is it possible for the participants to have their own user WordPress login to sign up for the event?

    For the Eventbrite Add On they still handle all the ticket sales so the account is actually created with Eventbrite.

    If you used one of our ticketing plugins such as WooCommerce Tickets that handles the sales itself and can use WordPress accounts for the checkout information. That plugin also has a attendee list per event.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Google Maps not displaying #965840
    Brian
    Member

    Hi,

    Thanks for purchasing Pro.

    Glad the map view is working now.

    It looks like the Events not showing do not have venues.

    To show on the Map View the Event needs a venue with an address that Google Maps can recognize.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Can navigate forward….not backward…. #965829
    Brian
    Member

    Hi,

    Thanks for purchasing Pro. I can help out here.

    I took a look at your site and see what you mean.

    By default the Month view does not show next or past month links if there are no events.

    Since May does not have any events once you go forward to June it does not show a back link as it does not find any events.

    If that is something you are looking to avoid you can add this snippet to your theme’s functions.php to always show those links:

    https://gist.github.com/elimn/67679b0b9b74793a53f0

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for testing out the beta and reporting this issue.

    I tested on our latest beta version and was unable to reproduce.

    Can you let me know what The Events Calendar plugins you have active and I will try to reproduce again.

    Thanks

Viewing 15 posts - 6,001 through 6,015 (of 11,256 total)