Brian

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Viewing 15 posts - 5,986 through 6,000 (of 11,256 total)
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  • in reply to: Woo Tickets – ticket description font not showing #966106
    Brian
    Member

    Hi,

    I can help out here.

    Try this:

    .single-tribe_events .cart,
    .tribe-events-single-section {
    color: #777;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: RECURRING EVENTS TICKETING HELP #966100
    Brian
    Member

    Hi,

    Thanks for using our plugins and unfortunately, there is no work around for recurring events with ticketing.

    I followed up on our internal development for this feature and it is slotted to be worked on after the 3.10 release.

    However, I do not have a timeline when it might be released as a feature.

    So as of right now the only way to have tickets on all events is to manually create them.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Video tutorial #966097
    Brian
    Member

    Hi,

    Thanks for purchasing Pro.

    I can help you out here.

    We have a New User Primer that walks through all the settings and features:

    New User Primer: The Events Calendar and Events Calendar Pro

    There are some videos in there about specific features as well.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Import images with csv #966095
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Unfortunately, the csv importer does not support importing images.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Cheers

    in reply to: Events Calendar Pro – Filter Add-On Included? #966093
    Brian
    Member

    Hi Kan,

    Thanks for the interest in the Filter Bar and Pro. They are both separate plugins so if you would like to have the features of both you have to purchase both.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Error on Knowledge Base Instructions #966078
    Brian
    Member

    Hi,

    Thank you for pointing this out.

    Sorry for the issues it created.

    It has been updated.

    Cheers

    in reply to: Register for free event #966074
    Brian
    Member

    Hi,

    Thanks for interest in our plugin. We currently do not have a registration system built in.

    Our ticketing plugins could be used as a free registration system, but are limited in the information they can collect.

    There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has a basic RSVP system in it:

    Event Rocket

    You can test that on the free version of the plugin as well.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Monthly View #966072
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that please checked the Month view is checked on this setting:

    Events > Settings > Display Tab > “Enable event views”

    If it is checked and you are still having issue please follow our testing for conflcits guide and let us know on wordpress.org what you found out:

    Testing Conflicts With Themes and Other Plugins

    Thanks again!

    in reply to: why is there an import limit on events? #966069
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out here.

    It sounds like you are running into a PHP timeout and if that is the case you could have a super computer running the site and it will still timeout once the limit is reached.

    The reason there is a timeout is so a function does not run forever.

    Are you able to increase the PHP timeout on your server and see if that helps the issue?

    Let me know.

    Thanks

    in reply to: Linking two recurring events #965987
    Brian
    Member

    Hi Christine,

    Thanks for using our plugins.

    Unfortunately, there is no feature to link to recurring events together. It might be possible to do, but it is beyond the support we can provide on the forum to provide coding for that. I am not sure where to start with it, but it would take adding an ability in the editor to connect events and then creating a new See All function to show those events on one page.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Cheers

    in reply to: impact of changing domains on license #965985
    Brian
    Member

    Hi,

    Thanks for reaching out. Moving the site to another domain is not a problem.

    You can follow these steps to change the domain on the license:

    Remove your license keys from your account on TheEventsCalendar.com and then reactivating them on your new site.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    Brian
    Member

    Thanks for that.

    I do have all those active as well and was not able to replicate the issue.

    Can you please follow our testing for conflicts guide and see if that helps find the issue:

    Testing Conflicts With Themes and Other Plugins

    Also, if this is a clone of a live site please make sure there is no coding in the wp-config.php to set the cookie domain as that might cause this issue.

    Let me know what you find out.

    Thanks

    in reply to: Community Events and Eventbrite Tickets question #965976
    Brian
    Member

    Sounds good.

    We maybe kicking of a beta of a more advanced ticketing plugin next week (hopefully) if you would like to be involved please email us at [email protected].

    That way you could see all the features we offer and will offer in the immediate future.

    Also, I would take a look at the New User Primer to see what the current features are:

    https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Thanks for the link.

    This one is a little tricky to do since the js is always changing the divs.

    Try out this css:

    .widget.tribe-events-countdown-widget .tribe-countdown-timer {
    margin: 0 auto;
    width: 200px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Event Venue not appearing on Mini Calendar #965973
    Brian
    Member

    Thanks for the link.

    For the venue to show in the mini calendar you have to add some coding to the template.

    To do that follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    to move and edit this template in your theme:

    events-calendar-pro\views\pro\widgets\modules\single-event.php

    Then on that template you will need to add this coding:

    https://gist.github.com/jesseeproductions/08b62b1b32dff774af6b

    Below this markup:

    <div class=”vcard adr location”>

    That showed the venue link and name for me, let me know if you see something different.

    Thanks

Viewing 15 posts - 5,986 through 6,000 (of 11,256 total)