Brian

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Viewing 15 posts - 5,971 through 5,985 (of 11,256 total)
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  • in reply to: Import CSV file #966236
    Brian
    Member

    Hi,

    Oh ok I got lost with all the posts on what was still outstanding.

    The csv importer cannot create sub event categories, but it can accept sub event categories.

    It will create new parent categories.

    So the best way to achieve this is create your event categories first with the sub categories.

    Then add the event category names to Event Category column of the csv.

    You can add multiple categories per event. So if you have the Categories Toast and Lettuce and you want an event to have both those categories on import the csv field would look like this:

    Toast,Lettuce

    That would be the same if Lettuce was a sub category of Toast.

    I would recommend doing a couple test imports first to get it all working how you would like.

    Cheers!

    in reply to: Too many stylesheets in too many folder #966235
    Brian
    Member

    Ok sorry to hear that.

    Unfortunately, some theme’s css does not work well with the Calendar and it takes a little extra css to play nice.

    We are limited in providing all that css, but can try to help on a couple cases.

    If you think you would rather move on and try something else you can always request a refund within 30 days of purchase.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Get Google Maps Link #966234
    Brian
    Member

    Ok I dug a little deeper and found this:

    <?php echo tribe_get_map_link(); ?>

    That showed just a Google map link in the single event template.

    That may work for you.

    Cheers

    Brian
    Member

    Ok glad you found the source of the issue. That is what beta’s are for!

    Do you remember what that coding does and did we provide it? Was that the coding to fix WooCommerce Tickets right when WooCommerce 2.3 came out?

    in reply to: Events Calendar Pro – Filter Add-On Included? #966231
    Brian
    Member

    Yep you use the Free Calendar with the Filter Bar.

    You do not need Pro for Filter Bar to work.

    Thanks

    in reply to: Too many stylesheets in too many folder #966175
    Brian
    Member

    Ok thanks for the link.

    I took a look and the css from your theme is causing this issue.

    Try out this css:

    .content .tribe-events-calendar .entry-title a {
    line-height: 20px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Styling the Event Title in List View #966171
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    It looks like the base.css file is being called after other stylesheets and overwriting this.

    If you can load that first it would make this easier, but that is being done by the theme so not sure how easy it is.

    Anyway, I got this to work:

    #top .tribe-events-loop .type-tribe_events .tribe-events-list-event-title.entry-title {
    font-size: 34px;
    margin-bottom: 20px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Too many stylesheets in too many folder #966169
    Brian
    Member

    Hi,

    Sorry if it looks like to many stylesheets we can either have one large stylesheet that would slow down a site load or many stylesheets based on the views active and reduce the load and we have chosen the later route.

    Do you have a link where the issue is happening? And you describe exactly what you are trying to change it to?

    I would like to see it so I can make a suggestion on how to fix it.

    Thanks

    in reply to: Get Google Maps Link #966167
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out here.

    This is not quite what you are looking for, but this function creates a link to the Google Map. (adds the link markup)

    echo tribe_get_meta('tribe_event_venue_gmap_link');

    Does that work for you?

    Cheers

    in reply to: Possible to speak with someone in sales? #966162
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. We do not have a phone number for sales we do all the communication through the forum and I would be happy to answer any of your questions here.

    I would like to mention we do not take on customization projects for the Events Calendar.

    If you are interested in customization I would encourage you to talk to the developers on this list:

    New User Primer: Filter Bar

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Import CSV file #966160
    Brian
    Member

    Hi

    Glad you found the CSV importer article. For future reference the article is here:

    https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

    Filter Bar
    To activate the filter bar please download it from your account here on theeventscalendar.com

    Then upload and active it on your site.

    We have more detail steps outlined here:

    New User Primer: Filter Bar

    Let me know if that helps.

    Thanks

    in reply to: Event Venue not appearing on Mini Calendar #966153
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: New event categories not showing up #966152
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Can you verify that the new Event Categories have events assigned to them.

    If there are no events in the event categories I do not believe they would show on the front end in the Filter Bar.

    Let me know if that is not the case and we can do some troubleshooting on this.

    Thanks

    in reply to: Filter by Category in Adv List Widget? #966151
    Brian
    Member

    Hi Eric,

    The Events List Widget with Pro does have a filter in the widget settings to filter by Event Category.

    This filter is setup in the backend and there is not front end filter for visitors to choose.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Out of date Filter Bar question #966149
    Brian
    Member

    Hi,

    It is hard to say what the issue is without seeing it. If you are running Filter Bar 3.7 with Events Calendar 3.9 that could be the issue as those versions are not compatible. (although it is possible they might work together we do not test for that).

    If you run 3.7 for all versions of the Events Calendar Plugins that might resolve the issue.

    You could also follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if your theme or another plugin is causing a conflict.

    Unfortunately, that is about all the help I can suggest on the Pre-Sales Forum.

    Cheers

Viewing 15 posts - 5,971 through 5,985 (of 11,256 total)