Brian

Forum Replies Created

Viewing 15 posts - 541 through 555 (of 11,256 total)
  • Author
    Posts
  • in reply to: Problems with Event Tickets Plus, Woocommerce and WPML #1103773
    Brian
    Member

    Not sure if it is a simple issue to resolve or takes more complex development.

    But, we can only support the features as shipped and that is not one of them unfortunately.

    Modern Tribe does not do custom development, but we have this list of people that might be able to help:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    One idea I had that might work is to force the ticket form to always use the main language of the site:

    global $sitepress;
    //changes to the default language
    $sitepress->switch_lang( $sitepress->get_default_language() );

    //ticket form coding

    $sitepress->switch_lang( ICL_LANGUAGE_CODE );

    The ticket form is found here:

    event-tickets-plus/src/views/wootickets/tickets.php

    And can be moved to your theme here to edit:

    yourtheme/tribe-events/wootickets/tickets.php

    That might enable you to at least use tickets at least. And only create them in the event under the default language.

    in reply to: Invoice on issues #1103767
    Brian
    Member

    Ok. I understand. So if i buy Events Calendar Pro and Events Tickets Plus and they will not satisfy my needs in combination with WooCommerce PDF Invoices & Packing Slips (for invicing), i can ask for refund?

    Yes, but Pro is not needed for Event Tickets Plus to work. You just need The Events Calendar, Event Tickets and Event Tickets Plus. The first two are free as well.

    Do i correctly understand also that you have made a great development and added functionality of attendee, so that one person can buy several tickets for many persons and add attendee names to every ticket?

    Yes you can do that now with Attendee Ticket Meta:

    https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

    Does it allow to buy tickets of different value?

    Yes you can have multiple tickets per event with different values and use the new Global Stock to have one stock between the tickets:

    Creating Tickets

    in reply to: time format #1103763
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Community Manager Bundle #1103762
    Brian
    Member

    Sounds good.

    I see your email in our system and since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: short code or widget #1103712
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not have a shortcode for the Filter Bar.

    We only have shortcodes for the Pro Widgets:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Invoice on issues #1103711
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have any invoicing system in place, but you could use WooCommerce in Event Tickets Plus for the tickets and if they have a Invoice Extension for WooCommerce that should work for the tickets too.

    It is hard to say for sure without setting it up.

    We can help with issues such as disabling the ticket email, but not on compatibility issues. Although we do offer a 30 day refund.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: How do I cancel my plugin #1103708
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Community Manager Bundle #1103704
    Brian
    Member

    This reply is private.

    in reply to: Problems with Event Tickets Plus, Woocommerce and WPML #1103702
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Currently Event Tickets Plus and WPML are not compatible and do not work together.

    If this is a required feature for you, you may request a refund.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Event URL Slug is incorrect on the Free V #1103701
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Also, if it is broken in Core it would also not work in the Pro version.

    Thanks again!

    in reply to: time format #1103698
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The time format setting is changed in WordPress itself.

    Head to Admin > Settings > General > Time Format

    And set that to the 24 hour format you would like.

    Cheers

    in reply to: hide specific events for non-members #1103696
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have shortcodes to display the main event views of Month, List, etc…

    It is possible you could do what you want by customizing the templates following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    https://theeventscalendar.com/knowledgebase/template-overview/

    Beyond giving you that we are unable to provide provide support on the Pre-Sales Forum. I would ask that you take any questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: Recurring events using Event Tickets Plus ? #1103689
    Brian
    Member

    Hi,

    You have to have Events Calendar Pro for recurring Events.

    You would create the ticket when you setup the Recurring Event:

    https://theeventscalendar.com/knowledgebase/pro-recurring-events/

    in reply to: Cart Tickets not showing up in page #1103687
    Brian
    Member

    That is the only option we have.

    Are you including the opening php tag: <?php

    That might be causing the site to break.

    in reply to: Cart Tickets not showing up in page #1103601
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    To move the ticket form try this guide here:

    https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

    Let me know if that works for you.

    Thanks

Viewing 15 posts - 541 through 555 (of 11,256 total)