Forum Replies Created
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AuthorPosts
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April 18, 2016 at 7:58 am in reply to: Problems with Event Tickets Plus, Woocommerce and WPML #1103773
Brian
MemberNot sure if it is a simple issue to resolve or takes more complex development.
But, we can only support the features as shipped and that is not one of them unfortunately.
Modern Tribe does not do custom development, but we have this list of people that might be able to help:
https://theeventscalendar.com/knowledgebase/find-a-customizer/
One idea I had that might work is to force the ticket form to always use the main language of the site:
global $sitepress;
//changes to the default language
$sitepress->switch_lang( $sitepress->get_default_language() );//ticket form coding
$sitepress->switch_lang( ICL_LANGUAGE_CODE );
The ticket form is found here:
event-tickets-plus/src/views/wootickets/tickets.php
And can be moved to your theme here to edit:
yourtheme/tribe-events/wootickets/tickets.php
That might enable you to at least use tickets at least. And only create them in the event under the default language.
Brian
MemberOk. I understand. So if i buy Events Calendar Pro and Events Tickets Plus and they will not satisfy my needs in combination with WooCommerce PDF Invoices & Packing Slips (for invicing), i can ask for refund?
Yes, but Pro is not needed for Event Tickets Plus to work. You just need The Events Calendar, Event Tickets and Event Tickets Plus. The first two are free as well.
Do i correctly understand also that you have made a great development and added functionality of attendee, so that one person can buy several tickets for many persons and add attendee names to every ticket?
Yes you can do that now with Attendee Ticket Meta:
https://theeventscalendar.com/knowledgebase/collecting-attendee-information/
Does it allow to buy tickets of different value?
Yes you can have multiple tickets per event with different values and use the new Global Stock to have one stock between the tickets:
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberSounds good.
I see your email in our system and since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
We do not have a shortcode for the Filter Bar.
We only have shortcodes for the Pro Widgets:
https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
We do not have any invoicing system in place, but you could use WooCommerce in Event Tickets Plus for the tickets and if they have a Invoice Extension for WooCommerce that should work for the tickets too.
It is hard to say for sure without setting it up.
We can help with issues such as disabling the ticket email, but not on compatibility issues. Although we do offer a 30 day refund.
Let me know if you have any follow up questions.
Thanks
Brian
MemberTo request a refund please follow our policy outlined here:
And we can take care of it. Thanks
Brian
MemberThis reply is private.
April 18, 2016 at 5:04 am in reply to: Problems with Event Tickets Plus, Woocommerce and WPML #1103702Brian
MemberHi,
Thanks for using our plugins.
Currently Event Tickets Plus and WPML are not compatible and do not work together.
If this is a required feature for you, you may request a refund.
To request a refund please follow our policy outlined here:
And we can take care of it. Thanks
Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the pre-sales forum, Iām afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum ā our staff scan it periodically and other community members may also be able to help out.
Also, if it is broken in Core it would also not work in the Pro version.
Thanks again!
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
The time format setting is changed in WordPress itself.
Head to Admin > Settings > General > Time Format
And set that to the 24 hour format you would like.
Cheers
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
We do not have shortcodes to display the main event views of Month, List, etc…
It is possible you could do what you want by customizing the templates following our themer’s guide:
https://theeventscalendar.com/knowledgebase/themers-guide/
https://theeventscalendar.com/knowledgebase/template-overview/
Beyond giving you that we are unable to provide provide support on the Pre-Sales Forum. I would ask that you take any questions across to our wordpress.org forum ā our staff scan it periodically and other community members may also be able to help out.
Thanks again!
Brian
MemberHi,
You have to have Events Calendar Pro for recurring Events.
You would create the ticket when you setup the Recurring Event:
https://theeventscalendar.com/knowledgebase/pro-recurring-events/
Brian
MemberThat is the only option we have.
Are you including the opening php tag: <?php
That might be causing the site to break.
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
To move the ticket form try this guide here:
https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/
Let me know if that works for you.
Thanks
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