[Brian]

Hi,

It has been moved to the Import Section.

Events > Import

Let me know if you do not see it there.

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for the link.

This css will get the mini calendar to the sizing based on our css:

.entry-content .tribe-mini-calendar td,
.entry-content .tribe-mini-calendar th {
padding: 0;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Yep if there is files there that means there is a customization.

You can try deleting this template if there and see if that helps:

wp-content/themes/yourthemename/tribe-events/wootickets/tickets.php

I do not know what that will change on the front end of the site as that is not our coding.

[Brian]

Sorry you disagree we have made that choice and going to stick with it as we think that is the most sustainable business model to keep the product, improving, up to date, adding new features, and secure. If the license is not what you would like, you do have the refund option outlined above so you can find a product that fits you.

Also, we have not had an issue in the past with a security release, but would always be willing to work with someone to help them out to get it resolved.

Other Eric, it is always a good idea to create your own thread, please create a new thread so we can help you with a private reply, which I cannot do here as you did not create the thread.

Thanks

[Brian]

You have to look in your theme directory here:

wp-content/themes/yourthemename/tribe-events/

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Our license is for one year of support and updates. After the year the plugins will continue to work, but there is no more access to updates unless you renew for another year, which is 30% off the current price.

We do not offer a lifetime update license.

If that is a deal breaker we do have a 30 day refund policy.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I have generated a license for you for Event Tickets Plus.

You should now see it in your account.

We have this guide to moving over to that plugin.

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the link.

I set you up a temp admin login:

I appreciate the offer!

However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

Do you know if you have any custom templates here:

yourtheme/tribe-events/

As your theme has modified the ticket form to be in a sidebar, which is not our default it might be causing this issue.

Let me know.

Thanks

[Brian]

Hi,

Thanks for using our plugins. Sorry for the mixup here.

It was incorrectly removed in 4.1 because of the new attendee meta.

We are working to add it back in the next maintenance release in a couple weeks.

In the mean time if you replace this file:

plugins/event-tickets/src/Tribe/Attendees_Table.php

With the contents of this gist:

https://gist.github.com/jesseeproductions/bebf012b4dc85b1d3ecc47d69516c46c

That should bring it back.

Let me know if that works for you.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We are limited in supporting theme compatibility, but I can provide some css to fix this I believe.

Do you have a link to where this is happening?

If you can provide that in a private reply I will take a look and see what to provide.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Author]

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