Problems with Event Tickets Plus, Woocommerce and WPML

[Nicola]

Hi,
I’ve purchased Event Tickets Plus to sell tickets with Woocommerce.

I’ve installed WPML and Woocommerce Multilingual.
When I try to create a ticket into a normal Page, it tells me “ticket succesfully created” but no tickets are shown.

If I go to Woocommerce -> Products I can see the counter that show correct numer of products “Published (2)”. But no products are shown in the table below and on frontend.

What could be the problem? WPML?

Thank you.
Nicola

[Brian]

Hi,

Thanks for using our plugins.

Currently Event Tickets Plus and WPML are not compatible and do not work together.

If this is a required feature for you, you may request a refund.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Nicola]

Is there a way (eventually paying) to get your plugin work with WPML? I must solve this problem in short, my customer is asking me this feature every day…

Thank you
Nicola

[Brian]

Not sure if it is a simple issue to resolve or takes more complex development.

But, we can only support the features as shipped and that is not one of them unfortunately.

Modern Tribe does not do custom development, but we have this list of people that might be able to help:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

One idea I had that might work is to force the ticket form to always use the main language of the site:

global $sitepress;
//changes to the default language
$sitepress->switch_lang( $sitepress->get_default_language() );

//ticket form coding

$sitepress->switch_lang( ICL_LANGUAGE_CODE );

The ticket form is found here:

event-tickets-plus/src/views/wootickets/tickets.php

And can be moved to your theme here to edit:

yourtheme/tribe-events/wootickets/tickets.php

That might enable you to at least use tickets at least. And only create them in the event under the default language.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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