Brian

Forum Replies Created

Viewing 15 posts - 5,416 through 5,430 (of 11,256 total)
  • Author
    Posts
  • in reply to: Orders aren't automatically being marked as "Complete" #971975
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! πŸ™‚

    in reply to: Custom Icon for Events Category #971974
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! πŸ™‚

    in reply to: Request a new license key? #971973
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! πŸ™‚

    in reply to: Main calendar display broken in 3.10 #971972
    Brian
    Member

    Ok great, that was going to be the next step.

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Main calendar display broken in 3.10 #971941
    Brian
    Member

    Hi,

    Sorry for the issues both of are you having.

    First can you check to make sure you do not have any custom templates in your theme in the /tribe-events/ directory.

    If you do please remove them.

    Even if you do not have custom templates, please run through our 404 Error Guide:

    Fixing HTTP 404 errors

    To see if that resolves this.

    Let me know what you find out.

    Thanks

    Also, Sharon It’s generally best to create a fresh forum topic of your own when seeking help, even if an existing topic seems really similar: what works for one site or user isn’t necessarily going to work in a different context. So after you run through those steps above if you still need further help definitely let us know – but if you could do so from a fresh topic that would be massively appreciated πŸ™‚

    in reply to: Event List limit #971940
    Brian
    Member

    Oh ok thanks for clarifying the are you are trying to do this in.

    The Event List Widget is limited to 10 maximum items.

    However, the new Event List Widget, which looks the same can accept more then 10.

    I tried this and got 15 Events to display using this:

    [tribe_events_list limit=”15″]

    It is does not work to use -1 and display all the events.

    You can read more about the options here:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    Let me know if you can get that to work.

    Thanks

    in reply to: Category generates 404 error #971883
    Brian
    Member

    Thanks for the info.

    Unfortunately, we do not support WPML compatibility although it is in plans to add that support hopefully in a couple releases from now, but I do not have an exact timeline.

    So although it might have worked before due to the refactor in 3.10 it looks it has changed and I do not have a way to fix it through WPML.

    I did play around with this coding and got it to work to change the event category slug:

    https://gist.github.com/jesseeproductions/762f784476f555469d11

    You can change the word events there to something different and you will have to resave permalinks to get this to work.

    As for changing the word events, venues, and organizers, we have these filters to help change those:

    https://gist.github.com/jesseeproductions/f4b175d407efa48564a9

    After making changes you will need to resave permalinks too.

    Let me know how this works out.

    Thanks

    in reply to: RECURRING EVENTS TICKETING HELP #971878
    Brian
    Member

    Hello,

    Great glad you got it to work.

    If you do not mind, what did you do to get it to work?

    Thanks

    in reply to: Changing Calendar Links to Open new Tab #971877
    Brian
    Member

    Hi,

    I can help out here.

    Try out this snippet in your theme’s functions.php.

    This is opening the gCal links in new tabs for me:

    https://gist.github.com/jesseeproductions/9d1c1cb91fc636c8b7a3

    The iCal links create a file to download and should keep you on the same page so I did not see a reason to open in a new tab as it would open a blank tab.

    Are you seeing something else with the iCal button?

    Let me know how this works out.

    Thanks

    in reply to: Woo Commerce Settings not showing?? #971849
    Brian
    Member

    Ok thanks for that.

    It looks like you are missing WooCommerce.

    Please get the latest version of WooCommerce from WordPress.org for Free.

    And let me know how that works out.

    Thanks

    in reply to: Upgrade EC Pro V2.0.11 to V3.10 Theme Failures #971783
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I was not around for the 2.x to 3.x upgrade over two years ago, but the change was a massive overhaul and 2.x templates and functions do not work with 3.x as both templates and functions changed.

    Unfortunately, it is a complete a rebuild for the custom changes you made in 2.x to 3.x.

    If this is something you are unable to do right now and would like a refund please follow our refund policy:

    Refund Policy

    Sorry to disappoint on this, I can try to help answer specific questions if you like and help out as much as I can.

    Thanks

    in reply to: Event List limit #971781
    Brian
    Member

    Hi,

    Sorry for the frustrations, but there is a limit in place of 10 by default.

    There is a setting you can change here:

    Events > Settings > General Tab > “Number of events to show per page”

    You can change that to a number you would like.

    Also, I encourage you to look at our new user primer for a good overview of our settings and features and how to change them:

    New User Primer: The Events Calendar and Events Calendar Pro

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Woo Commerce Settings not showing?? #971779
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    It looks like you are not running the latest version of the plugins.

    Please confirm all plugins are version 3.10.

    If you do not have automatic updates for Pro and WooCommerce Tickets Available you can download the latest versions from your account here.

    Let me know if you still have any issues after the update and we can work to resolve them or if you have any questions.

    Thanks

    in reply to: Event calendar PRO #971769
    Brian
    Member

    Hi,

    Unfortunately, we do not have a shortcode to display the photo view.

    Thanks

    in reply to: additional fields for Recurrence events #971730
    Brian
    Member

    Hi Marie,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum where we interact with you one on one. Also, we encourage you to post on your own topic because every time we post we email the author of the topic.

    Also, If you have a problem we can help out, but to make outlandish statements is not acceptable. If our product has a problem with a existing feature we will gladly help out, but to post the same outlandish statements here and on WordPress.org is unacceptable. If you do not think that is possible then please follow our refund policy and we can return your money to you:

    Refund Policy

    Having said that, we do not have the ability to split recurring events on two different dates. You can make an event for each Tuesday and Friday and recur those events for the next 24 months, which is the default setting.

    To read up on exactly on what our recurring events can do we have this guide:

    https://theeventscalendar.com/knowledgebase/pro-recurring-events/

    If you need recurring events to work a way our current system does not support we understand and can refund your purchase following the policy outlined in the link above.

    Let me know if you have any questions or get stuck on something and I can help out in a new thread or this thread.

    Cheers

Viewing 15 posts - 5,416 through 5,430 (of 11,256 total)