Woo Commerce Settings not showing??

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  • June 20, 2015 at 9:07 pm #971672
    Scott
    Participant

    Hello, I have Events Calendar activated, Events Calendar Pro activated, and just installed and activated Woo Commerce Tickets. I am going through the Primer and I got to step 3 below.

    3. Configure your WooCommerce settings. If you need help using WooCommerce, head over to their helpful support site. For optimal functionality with WooCommerce Tickets, we recommend that you check Enable stock management under WooCommerce –> Settings –> Products –> Inventory. And don’t forget to set up you payment gateways and checkout pages for WooCommerce.

    However, WOOCOMMERCE is not showing up in my WP Admin so I can change the settings. I do notice that when I edit an event, I am able to add ticketing capability, however WOOCOMMERCE is not showing up on sidebar of admin so I can change settings like instructions say to above. Thank you!

    June 21, 2015 at 8:23 pm #971731
    Scott
    Participant

    Not sure if this is related, but when I Edit an event I created, when I scroll down to the TICKETS section, the only thing that displays is:

    Fatal error: Class ‘WC_Product’ not found in /home4/fseblog/public_html/wp-content/plugins/wootickets/src/Tribe/Main.php on line 562

    June 22, 2015 at 4:54 am #971779
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    It looks like you are not running the latest version of the plugins.

    Please confirm all plugins are version 3.10.

    If you do not have automatic updates for Pro and WooCommerce Tickets Available you can download the latest versions from your account here.

    Let me know if you still have any issues after the update and we can work to resolve them or if you have any questions.

    Thanks

    June 22, 2015 at 5:04 am #971784
    Scott
    Participant

    Hello, thank you for quick reply! please see screenshots, I am new at this, but I think Screenshot 1 shows that I have all plugins up to date, 3.1 Version. Screenshot 2 shows the event I am editing(July Party), and Screenshot 3 shows the ERROR in the ticket section. I look forward to hearing from you, thank you!

    *removed by admin

    June 22, 2015 at 5:07 am #971786
    Scott
    Participant

    Sorry, here are screenshots again…..

    *removed by admin

    June 22, 2015 at 7:09 am #971849
    Brian
    Member

    Ok thanks for that.

    It looks like you are missing WooCommerce.

    Please get the latest version of WooCommerce from WordPress.org for Free.

    And let me know how that works out.

    Thanks

    June 22, 2015 at 8:42 pm #972050
    Scott
    Participant

    Ok appears to be ok now, thank you Brian!

    June 23, 2015 at 5:32 am #972114
    Brian
    Member

    Great glad it is working now.

    I also remove all the screenshot links since they were on your hosting.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

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