Brian

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Viewing 15 posts - 5,326 through 5,340 (of 11,256 total)
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  • in reply to: Weekend Day Formatting #972844
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We do not have css to change the style of Weekend Events.

    It looks like it is coming from your theme with these two selectors:

    .event-details h3 {
    display: block;
    text-align: center;
    font-size: 50px;
    line-height: 55px;
    color: #fff;
    text-transform: uppercase;
    font-family: 'Oswald', sans-serif;
    font-weight: 700;
    padding-top: 40px;
    padding-bottom: 17px;
    }

    .event-details table tr td:last-child a:hover {
    background: #ef4135;
    color: #fff;
    }

    Changing those in your theme should fix the issue.

    Cheers

    in reply to: Ticket plugin on non event page #972839
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    The ticket plugins all require events to work as the tickets can only be created in events.

    After the ticket is created in an event you can use a shortcode if the eCommerce system has one to display a Add to Cart for that ticket product in different areas of your site.

    WooCommerce does has this feature and I believe EDD does as well.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Fatal #972834
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Can you confirm you also have WooCommerce installed and activated. It looks like that error is happening because it cannot find it.

    Let me know.

    Thanks

    in reply to: 502 Bad Gateway #972832
    Brian
    Member

    Hello,

    I cannot take payment to help with upgrades or downgrades and our policy is to not access customer sites. I can give instructions on how to do it.

    To downgrade you can deactivate and then delete the Event Plugins.

    Then upload and active the older versions. This process does not erase events or delete settings.

    WordPress has this guide to do that:

    https://codex.wordpress.org/Plugins_Add_New_Screen#Upload_Tab

    This is the link to get the zip of the core plugin:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.9.3.zip

    You can get the older versions of the other 3 from your account here on theeventscalendar.com.

    Let me know if you have any questions.

    in reply to: Map View Events #972830
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: No "+" "-" in the quantity field ticktes #972829
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Weekly view – hours displayed by default #972828
    Brian
    Member

    Sounds good. Let me know what they say.

    Cheers

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    However, what you describe is way beyond the capabilities of our ticketing plugins and would require a lot of customizations that we cannot provide support on.

    You may want to look for a registration plugin instead of a ticketing plugin such as ours.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: 502 Bad Gateway #972777
    Brian
    Member

    Hi,

    Sorry again for the issues with the update.

    We are working on a fix for the month view as a month with many events is timing out.

    We have a fix in the works, but it is not ready yet. I maybe to provide you with an advance copy or you could downgrade to 3.9.3 as the issue is not in that version.

    Let me know what you would like to do.

    Thanks

    in reply to: Community and Filter plug-in #972773
    Brian
    Member

    Hello,

    We can help out here on your issues.

    Can you first sign in with your account on theeventscalendar.com and post your questions in the premium forums.

    Having said that to get your started:

    The filter bar has a couple settings you might want to look at for display including a horizontal and vertical display:

    New User Primer: Filter Bar

    As for Community Events we do not provide a way to register for your site.

    If you search for Register plugins in WordPress:

    https://wordpress.org/plugins/search.php?q=register

    You can find one that you can use to setup a form for people to register.

    You could also configured anonymous submissions so an account is not needed. You can read more about that here:

    New User Primer: Community Events

    Cheers

    in reply to: Events Calendar Pro 3.10 No Day or Map view #972769
    Brian
    Member

    Hi Again,

    Sorry for the issues. I can help troubleshoot them.

    As a first step can you try re-saving your permalinks in your admin and see if that helps.

    Let me know and we can go from there.

    Thanks

    in reply to: Weekly view – hours displayed by default #972761
    Brian
    Member

    Thanks for the info about the theme.

    Enfold actually modifies the events calendar so I would contact them first on why it is showing only 10am to 6pm as or default is to show the whole day from midnight to midnight for each day.

    And you would add that coding to the theme’s functions.php. It cannot go into the Quick CSS as it is php.

    It should go in a child theme’s functions.php to protect against theme updates, but the parent theme works too.

    Let me know what Enfold says and we can go from here.

    Thanks

    in reply to: Cannot redeclare class ReCaptchaResponse #972758
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    With the conflict on the ReCaptchaResponse class that can only be modified by changing the class name right now.

    This is the file that controls the ReCaptcha Class:

    the-events-calendar-community-events\vendor\recaptcha-php\recaptchalib.php

    I have created a ticket for us to change the name, but not sure when it would be released.

    As for the templates not showing, do you have any custom event templates or custom coding for events in your theme? If so they will need to be removed and updated for the changes done in 3.10.

    Let me know and we can go from here.

    Thanks

    in reply to: No "+" "-" in the quantity field ticktes #972752
    Brian
    Member

    Hi,

    I can help out here.

    WooCommerce removed those from their plugin with 2.3.

    You can get them back by adding this plugin:

    https://wordpress.org/plugins/woocommerce-quantity-increment/

    Let me know how that works out.

    Thanks

    in reply to: Pagination broken after recent update #972749
    Brian
    Member

    Thanks for the system information.

    Does the issues get resolved if you disable the Quick Page/Post Redirect Plugin and re-save permalinks?

    If not can you please follow our testing for conflicts guide and see if that narrows down an issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know.

    Thanks

Viewing 15 posts - 5,326 through 5,340 (of 11,256 total)