Brian

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Viewing 15 posts - 4,636 through 4,650 (of 11,256 total)
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  • in reply to: Some events not displaying, other strange behavior #992867
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can try to help out.

    Thanks for letting me know it has been narrowed down to a theme conflict.

    It is hard to say what the issue is. I would look through the functions.php and templates of the theme and look for any rules that modify queries and see if you can find one that might be causing the issue.

    If you find something that global modifies queries you could use a conditional to prevent it from running on event templates:

    https://gist.github.com/jo-snips/2415009

    I can try to help answer some more questions, but I am limit in supporting theme conflicts.

    Let me know and we can go from here though.

    Thanks

    in reply to: Filter Bar Background color #992855
    Brian
    Member

    Hi Kamen,

    Thanks for using our plugin. I have some css to help out here.

    Looks like you would want to use both of these to target the background color of the filter bar:

    #tribe-events-content-wrapper #tribe_events_filters_wrapper.tribe-events-filters-horizontal{
    background: #000;
    }

    #tribe-events-content-wrapper .tribe-events-filters-content {
    background: #000;
    border-left: 1px solid #f5f5f5;
    border-right: 1px solid #f5f5f5;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: List view Widget and List view Mini-Calendar Widget #992854
    Brian
    Member

    Hello,

    Thanks for using our plugins. I can help out.

    By default the Mini Calendar List does not include the Location information.

    It is possible to modify the template in your theme though and get it to show.

    To do that follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    to move this file:

    events-calendar-pro\src\views\pro\widgets\modules\single-event.php

    To this location:

    [your-theme]/tribe-events/pro/widgets/modules/single-event.php

    Once there you want to look to remove these checks:

    <?php if ( isset( $venue ) && $venue && tribe_get_venue() != '' ): ?>

    <?php endif ?>

    So that the information inside of the conditional always shows.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Previous/Next month links not displayed above month view #992850
    Brian
    Member

    Great glad it helps.

    I know it is suppose to be that way, but I am not why it is that way.

    I put it on my list to ask in the next Support Meeting we have and see if I can find out.

    Cheers

    in reply to: Need Refund for double purchase #992754
    Brian
    Member

    Hi,

    Sorry for the double purchase. We can process a refund for that.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Previous/Next month links not displayed above month view #992750
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Those links are there, but hidden.

    Try out this css to show them:

    .tribe-events-month #tribe-events-header .tribe-events-sub-nav .tribe-events-nav-next a, .tribe-events-month #tribe-events-header .tribe-events-sub-nav li {
    display: block;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Tool tip hidden by menu #992747
    Brian
    Member

    Hi,

    Thanks for using the plugins. I can help on this.

    I could not get the header to work. I do not link it is a z-index issue, because I even deleted the header in the dev console and it was still cutoff.

    Although this css did help the issue except for the top most events.

    table.tribe-events-calendar {
    overflow: visible;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Thanks

    in reply to: Calendar view event title font too big #992744
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here with the css.

    Try out this:

    #page-container h3.entry-title.tribe-events-month-event-title a, #page-container h3.entry-title.tribe-events-month-event-title a:visited {
    font-size: 14px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Date range on filter bar #992741
    Brian
    Member

    Hi Michelle,

    Thanks for the interest in our plugins.

    I can help out.

    I looked at that site and it is possible to do that date range with the Free Version.

    The Free Version does provide a starting date to look for events and with some customization you could add a end date as that showcase site has done.

    We do not have anything to provide to do that unfortunately.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Add character limits on event descriptions #992737
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We do not have a feature to limit the characters in the event description.

    I did a quick search and found this tutorial that might work:

    http://kaspars.net/blog/wordpress/limit-number-words-characters-in-wordpress-editor

    You could add that script and css to the Community Events Template and change var editor_char_limit = 50; to 100 and that might do it.

    To edit the Community Event Templates please follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: question- about woocommere ticket cart #992723
    Brian
    Member

    Hi,

    It sounds like you have the cart working correct?

    As for your other questions:

    Will reoccurring events have the current event date on the event ticket or will it only have the first event date in all events in the series?

    It will be the first event in the series.

    Now I do not understand why when a transaction is complete a confirmation email is not being sent. Again I have been through the email tab in settings and it seems like I have it set up. But I am thinking that I may need to create the actual email templete which I do not know how to do and then connect it to my events???

    Is this the WooCommerce Order Email or the ticket email? The Ticket Email is sent after an order is marked complete. This is a manual process in WooCommerce, but you could add this coding to Autocomplete orders:

    http://docs.woothemes.com/document/automatically-complete-orders/

    If no emails are being sent from your WordPress install then you would have to look into adding a plugin to send emails by smtp or another service.

    I have used this plugin in the past to send emails from my WordPress install and it worked well.

    Let me know.

    Thanks

    in reply to: Some questions regarding recurring events & locations #992717
    Brian
    Member

    Hi Francois,

    What you are asking is possible only through a customization and that is beyond the support we can provide.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Brian
    Member

    Hi,

    Thanks for providing that.

    Also, I deleted the source code in the private replies to reduce the length of this thread.

    I loaded up the theme and saw this issue:

    TypeError: $(…).jnormalblog is not a function
    Line 1705

    I am not sure where that is in the theme, but fixing that may resolve the Map View Issue.

    in reply to: Reccurring event won't work after I updated to 3.11 #992638
    Brian
    Member

    Hi alzheimesdementiasupport

    Thanks for letting us know it is not working for you with Day First Formats and that using the number of occurrences is a work around.

    We have a bug ticket in the system to address this and we will update this thread once we have a release ready.

    Thanks

    in reply to: Tribe__Events__Tickets__Woo__Main not found. #992633
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 4,636 through 4,650 (of 11,256 total)