[Brian]

Hi,

Thanks for using our plugins. I can help out here.

You can use Facebook Importer without Pro.

All you need is the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I back dated your license and you should now see older versions of the plugin.

Let me know if you do not.

Cheers

[Brian]

No worries, sorry it could not be changed for you.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Unfortunately, it is not possible to remove the date from the recurring events slug.

It is used for the permalinks to know the precise event to find and without it would break the recurring event system.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Having said that I would check out our new user primer:

New User Primer: The Events Calendar and Events Calendar Pro

And these settings to change the calendar slug:

https://theeventscalendar.com/knowledgebase/wp-admin-settings-overview/

Look for this setting:

Events URL slug:

Thanks again!

[Brian]

Hello,

Sorry for the issues you are having.

Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The directory for custom templates in your theme should be this:

/parallax-pro/tribe-events/pro/widgets/modules/single-event.php

Essentially src/views becomes tribe-events.

Also, in 4.2 the Event List Widget and Shortcode will show the Month instead of day name for events not in the current month. For example events in May will show the day of the week, but events in June would show Jun.

Let me know if changing that directory works for you.

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The plugins will work on both sites.

The license key enables you to have automatic updates on a single site.

So you could choose to have one site have that and then the other you would manually update through WordPress or by ftp.

Let me know if you have any follow up questions.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

If you go to your account and then to the license page you can renew your license from there and it will give you 30% off the current price.

It does not need a coupon for this.

Thanks

[Brian]

There was two charges as I see you placed two orders.

One today and one on the 1st of April.

I refunded the order from April 1st with the order number #1097030.

The money should appear back in your account in 5 to 10 business days.

Thanks

[Brian]

Hi,

Please provide all the details include the order number to support(at)theeventscalendar.com

And we can take care of it.

[Author]

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