[Brian]

Hi,

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

It is possible to move the iCal link.

This snippet will move it to the header for the month and day view:


add_action( 'tribe_events_after_header', 'tribe_change_ical_link_location' );
function tribe_change_ical_link_location() {
Tribe__Events__iCal::maybe_add_link();
}

Add that to your child theme’s (or parent) functions.php to use it.

You might have to add some css to style the spacing around it.

We also have this guide to removing the iCal Links at the bottom:

https://theeventscalendar.com/knowledgebase/removing-export-links-event-views/

Let me know if you have any follow up questions. However, we are limited in providing much more support on customizations then this and not able to provide anything else in the PreSales forum on making changes to this.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We do not have a Cancellation feature.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Ok I was not able to reproduce that either nor has the QA team in the couple rounds of testing on PHP7.

If you want to setup WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

That might narrow this down.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We have done testing on all our plugins in PHP7 and that is was not reproduced by us.

I just tested on my test site in PHP 7.0.6 and the Event List View worked for me. I was able to switch between pages as well.

Are you getting any errors on your site that might help narrow down the issue for you?

Let me know.

Cheers

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The license key is not needed for the plugins to work. So you do not need to transfer the license if you do not want to on the dev site.

We do have this guide to moving the license around:

https://theeventscalendar.com/knowledgebase/using-one-license-for-your-live-and-dev-sites/

And a bunch more license related guides here:

https://theeventscalendar.com/knowledgebase-category/purchase-install/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Unfortunately, that is the way recurring events work it creates an event for each one in the series. It would take a significant customization to change how that works and not something we can support.

You can change check this setting on the General Tab: Recurring event instances

To only show the next upcoming instance of a recurring event in the list type views. It will still show all instances in month and week view.

If that is a deal break we do have a refund policy.

Refund Policy

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Same as this thread:

Events over menu

Please take your support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We do not have a solution to bulk resend ticket emails.

I looked up in WooCommerce and could not find a way to bulk resend their emails as well.

I found some user submitted ideas to have that feature, but they look to have gone no where.

It might be possible to create some coding to do this, but I do not have information on that unfortunately.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

I am not sure what reviews you are referring too.

The plugin is full responsive and we have not gotten complaints directly from our customers about it.

You can test the responsive look using the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

Also, you can see how it looks on our demo site:

http://wpshindig.com/events/

We are always interested in improving the plugin, but so far we have not gotten feedback that is needs work so we do not have any plans to change it at this time.

Let me know if you have any follow up questions.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I use both plugins and have no run into that issue before. I will keep on the look out for other reports of this.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We have a nonprofit program where you can get Pro for free.

You can apply to the program here:

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

Let me know if you have any follow up questions.

Thanks

[Author]

Posts