[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

This reply is private.

[Brian]

If you do not have a file here:

yourtheme/tribe-events/widgets/list-widget.php

Then adding that coding will not work anywhere else.

Have you tried deleting the widget and adding a new copy of it to the widget area? If not please try that next.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I looked at your account and the license key matches what we have in the system.

I also removed your image and license key as this is a public forum.

I generated a new license for your account please try this one:

c902000092bd4a348f0353c0aa51c12c36fe199c

Let me know if that works out or we can check on the connection between your site and ours.

Please note that the plugins work without the license, the license is just for automatic updates.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We do not have a feature to send reminder emails.

Maybe a plugin like this might help you out:

https://wordpress.org/plugins/email-reminder/

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

It would be this file:

yourtheme/tribe-events/widgets/list-widget.php

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Do you have any custom templates in your theme for the widget?

With 3.10 and later we had to make some changes and if you do not update those custom templates the Events will not show.

In the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

$events_label_plural = tribe_get_event_label_plural();

$posts = tribe_get_list_widget_events();

Let me know how that works out.

Cheers

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Do you know when you created this event? Was it with the latest version? I tried to reproduce on my test site and it worked for me.

If you recreate the event on the latest version does it still do it?

If that does not help can you please take a screenshot of your Recurring Event Settings for the event and I will try to reproduce.

Cheers

[Brian]

Howdy Shambhavi,

I would love to help you with this.

1. is there a way to import events from Events Manager Pro?

We offer two easy import options, iCal (via the iCal Importer ) and CSV. I see the Events Manager plugin generates iCal files, so that might be the easiest option. But if you are savvy with SQL it is often possible to export the data from any WordPress plugin as a CSV, so that is also an option.

2. RE: the Event Ticketing plugin does not work with recurring events – does this mean that it does not work for purchasing a ticket for an individual date of a recurring event, or that it just does not work if people want to buy tickets for multiple dates at the same time for a recurring event?

Great question. It means what you said at first, that it is not possible to purchase a ticket for an invididual date. Rather tickets are shared for the entire series of events, so buying a ticket while viewing one date gives you a ticket for every date. This is suitable for courses and such, but not ideal for other types of events. Eventually we will offer an option for either type of event, but until then only course style events are supported.

3. Does the Event Ticketing plugin work with paypal?

Absolutely it can. Event Tickets Plus ties into the WP Ecommerce platform of your choice. The most popular one is WooCommerce. It allows you to sell tickets via those platforms, the actual payment processing is handled by the Ecommerce store, and all of them support PayPal.

4. do you offer customization help for a fee?

We do, but so do many others: List of freelance customizers . Since there are so many folks willing to help with small customizations, we focus on large ones. If your project needs twenty thousand dollars worth of work or more I can put you in touch with our sales team. Of course most are nowhere near that large, and so any one of the customizers on the above list is better suited.

5. Is there an option to set Users as admins for just this plugin?

Not really. However Community Events might interest you. It has a front-end form to allow users to submit just events. This way they can submit events without needing to be admins.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

This applies for all our plugins including Pro.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The license is only needed for Automatic Updates. All our plugins will work without having a license.

So you can choose the site you want to have the automatic updates and if you have a development site you can manually update that one or transfer the license back and forth.

For all our information related to the license please review this guides:

https://theeventscalendar.com/knowledgebase-category/purchase-install/

Let me know if you have any follow up questions.

Thanks

[Brian]

Yep it works on the photo view.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

It is not a feature yet to import tickets.

It is something we are adding in 4.2. I do not have a release date for it, but we are hoping to start a beta text and final testing on our end in the next week.

Let me know if you have any follow up questions.

Thanks

[Author]

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