Cannot update

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  • May 9, 2016 at 3:56 pm #1112429
    Melanie
    Participant

    Cannot update my pro event calendar pro and filter bar. It says:

    Sorry, this key is out of installs

    May 9, 2016 at 4:46 pm #1112442
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    May 24, 2016 at 9:35 am #1118274
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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