Brian

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Viewing 15 posts - 3,826 through 3,840 (of 11,256 total)
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  • in reply to: Events page showing "Blog Archives" as title #1007851
    Brian
    Member

    Great that is exactly what had to be done.

    Thanks for sharing.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Reset search/category filter #1007847
    Brian
    Member

    Hi,

    Do you have a link to the site that I could see what is happening?

    It is hard to tell without actually seeing source.

    I maybe to provide a little bit of help that way.

    Thanks

    in reply to: Week start day for month view #1007636
    Brian
    Member

    Hi,

    You can change that with a WordPress setting.

    Go to WordPress Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    Thanks

    in reply to: WooCommerce Tickets frontend sorting / order #1007633
    Brian
    Member

    It could be added in a future release.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: WOOCOMMERCE button on the event pages #1007632
    Brian
    Member

    Hi,

    It looks like the issue is the Start and End Times are preventing the tickets from showing.

    Delete the two times in this image:

    Tec times change

    They should save as blank and that should show the tickets then.

    in reply to: Make organizer email required #1007630
    Brian
    Member

    Great glad it helps. I am going to take all these snippets and add them to our guide to help out in the future.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Events View as Photo #1007628
    Brian
    Member

    Hi,

    I visited your site with those two links and was able to go to the Photo View for both.

    I visited in both Firefox and Chrome and it worked for me.

    I then visited the first link again(category events-3) and getting a lot of javascript errors on that page only.

    I then tried on the Sports Live, Pubs & Clubs, World Cup, George 5th WMC, and Pontegract Castle Events category pages and they all worked for me. So it is not clear what is wrong on that one category view.

    If you clear your browser cache do any of these work?

    Downgrade
    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And follow this guide for manual updates:

    Manual Updates

    We are able to provide FTP and website admin credentials.

    I appreciate the offer!

    However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

    Let me know if there are any improvements or downgrading works.

    in reply to: Fatal error: Class 'Tribe_Template_Factory' not found #1007623
    Brian
    Member

    Sounds good.

    We will update this ticket when we release the fix either today or tomorrow hopefully.

    For now I will close it to new replies.

    If you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Great glad it helps. No worries about bringing it up!

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: WooCommerce Tickets frontend sorting / order #1007486
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The ticket order does not have a feature to set a custom order.

    The order goes by the most recent ticket created shows first.

    So if you want the Normal Ticket to be first in the list you should create that ticket last and start with the “Another Ticket Surcharge” ticket.

    The other way would be to modify the ticket form and reorder the tickets object.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: fill in form after or before buying ticket #1007481
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a feature to get information as you describe when someone buys a ticket.

    We are working on a revamp of our ticketing products and this feature is going to be part of it so look for it in a future release.

    Thanks

    in reply to: Fatal error: Class 'Tribe_Template_Factory' not found #1007474
    Brian
    Member

    Hi,

    That error in the log is related to changing this setting:

    Events > Settings > General Tab > “Recurring event instances”

    And your home page not showing content.

    So unchecking that prevents the error until we can get a patch out.

    We have a patch almost ready to go for this and hope to release it in the next couple of days.

    Thanks for letting me know about the post count, it maybe the caching system preventing that from updating.

    Cheers

    in reply to: WOOCOMMERCE button on the event pages #1007472
    Brian
    Member

    Hi,

    “ok, if u want i can send you my admin wp access, and u can see all…tell me”

    I appreciate the offer!

    However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

    These are the settings I am looking for in the ticket:

    WooCommerce Ticket Settings

    Let me know what those are and we can go from here.

    Thanks

    in reply to: Landing Page goes dead when Events Calendar pro is installed #1007449
    Brian
    Member

    Hi,

    The missing backslash is another bug 🙁

    Sorry about that.

    That is also being patched along with the other issue.

    If all our tests work out we plan to release that patch today.

    Do you think that will work for you?

Viewing 15 posts - 3,826 through 3,840 (of 11,256 total)