Brian

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Viewing 15 posts - 3,811 through 3,825 (of 11,256 total)
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  • in reply to: Upgrade to latest version broke tag archive pages #1008372
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I see you are still using Pro 3.12

    Can you please update to Pro 3.12.1 as we addressed that issue in that release.

    You can download the latest version from your account here on theeventscalendar.com

    Let me know if that works for you.

    Thanks

    in reply to: Change Previous Link on List View (Main Event page) #1008367
    Brian
    Member

    Hi,

    Thanks for using our plugins.I can help out here.

    The List View nav template is found here:

    the-events-calendar/src/views/list/nav.php

    And the month view is found here:

    the-events-calendar/src/views/month/nav.php

    Does that help?

    in reply to: Additional Question from a Closed String #1008343
    Brian
    Member

    Great!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Lines around Ticket #1008341
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Those lines are being created by the events css.

    If you like to remove them try out this css to remove them all:

    .tribe-events-style-full .cart table.tribe-events-tickets td {
    border: none;
    }

    .entry-content .cart table.tribe-events-tickets {
    border: none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Community Tickets Beta #1008323
    Brian
    Member

    Hi,

    Thanks for the interest in the Community Events Beta.

    We have this form for sign ups for that and we can get you the files right away.

    https://theeventscalendar.com/knowledgebase/signup-for-beta-access/

    Cheers

    in reply to: Additional Question from a Closed String #1008321
    Brian
    Member

    Hi Again,

    There is an update to Pro for 3.12.1 that fixes this.

    You can download the latest version from your account here on theeventscalendar.com

    If you are not seeing automatic updates for Pro please follow these steps to put your license in to activate it:

    Finding and Inputting Your License Key

    Cheers

    in reply to: Month view showing in responsive mode #1008320
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I took a look at your site and see what you mean.

    If you disable your css minify does that resolve the issue?

    Our css is already minified and sometimes double miniying creates the issue you are having.

    Let me know know how that works out and we can go from here.

    Thanks

    in reply to: Events per Page #1008316
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

    Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

    Change that number to 10 or what you have as the number of events to show in our settings.

    That should fix the issue.

    Let me know how that works out.

    Thanks

    in reply to: Homepage Posts Are Missing #1008314
    Brian
    Member

    Hi,

    Sorry for the issues here. I can help out.

    This is a new issue as the check before was not for the this fatal error: Class ‘WP_Terms_List_Table’

    Are all your plugins and WordPress up to date?

    From researching the issue it appears this happens on a bad update from WordPress:

    fatal error: Class ‘WP_Terms_List_Table’

    Are you able to do a reinstall of WordPress and see if that resolves the issue.

    Let me know.

    Thanks

    in reply to: Reset search/category filter #1008287
    Brian
    Member

    Ok, I may not be able to solve all of this, but I found this gets the buttons closer together by removing the left and right padding and shrinking the width:

    .tribe-bar-submit {
    margin-left: 5px;
    margin-top: 14px;
    padding: 23px 0;
    width: 15%;
    }

    This css is causing the date window to be to small in mobile:

    .tribe-bar-date-filter {
    width: 10% !important;
    }

    I found changing that to 25% helped in the desktop and mobile.

    Cheers

    in reply to: Photo view is a 404 after update to 3.12 #1008274
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Month View Order and Times #1007881
    Brian
    Member

    How Strange.

    I am not seeing any other reports of this so there is still something unique about your site and setup causing the issue.

    I was also not able to reproduce on my test site.

    I did see if I go to the next month all the times are correct in the tooltip. When I go back to September they are correct there as well.

    In the coding too the correct time is there, but the script is not picking it up for the tooltips.

    So I took another look and seeing this error in the console:

    TypeError: $abbr.html(...) is undefined
    http://www.standrews.net/calendar/2015-09/
    Line 2393

    It is coming from this script:

    <script>
    jQuery( function( $ ) {
    // find elements with tribejson (that haven't had their duration fiddled with) and make sure <br> tags are rendered as <br> tags.
    $( '[data-tribejson]:not(.twiddled-date)' ).on( 'mouseover', function() {
    var $el = $( this );

    // give the tooltips time to render and then twiddle the date to replace <br> with <br>
    setTimeout( function() {
    var $abbr = $el.find( '.duration .tribe-events-abbr' );
    $abbr.html( $abbr.html().replace( /\&lt\;br\&gt\;/, '<br>' ) );
    $el.addClass( 'twiddled-date' );
    }, 1 );
    });
    });
    </script>

    Although that script is there for the Events Calendar it is a custom script and causing the issue as it is not working correctly.

    So it needs to either be delayed more by increasing the 1 or modified to only work once the entire page has loaded and there is content to find.

    in reply to: Landing Page goes dead when Events Calendar pro is installed #1007866
    Brian
    Member

    The patch is not auto update.

    We delayed it to fix one more issue and hope to have it out today. That could change again though, but hopefully not.

    If you need a fix right away the best thing to do downgrade to 3.11

    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And follow these steps to manually change the plugins:

    Manual Updates

    Hi Greg,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. So please in the future create a new ticket and we can help you out.

    Thanks

    in reply to: Events page URL #1007855
    Brian
    Member

    Hi,

    We have found out this is a bug with certain Apache setups.

    We are working on a patch and will have that released in the next couples of days hopefully.

    If you need a fix sooner you can downgrade all the event plugins to 3.11.

    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And follow this guide for manual updates:

    Manual Updates

    Thanks

    in reply to: Remove Month View Pagination #1007852
    Brian
    Member

    You’re welcome.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

Viewing 15 posts - 3,811 through 3,825 (of 11,256 total)