Brian

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Viewing 15 posts - 3,781 through 3,795 (of 11,256 total)
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  • in reply to: Featured events won't display on homepage widget #1008764
    Brian
    Member

    Hi,

    Please make sure you have a backup of the file, but this might work replace the existing List Widget coding with this:

    https://gist.github.com/jesseeproductions/f590eff54503ad691e6c

    in reply to: Month View Order and Times #1008745
    Brian
    Member

    Ok well. I am limited on doing more then supporting the existing features of the plugin.

    So this is the main query:

    the-events-calendar/src/Tribe/Query.php

    Looks like we orderby this on line 807:

    ORDER BY menu_order ASC, DATE(tribe_event_start.meta_value) ASC, TIME(tribe_event_start.meta_value) ASC;",

    Beyond that I do not have any more information to provide on this.

    in reply to: Featured events won't display on homepage widget #1008744
    Brian
    Member

    Hi,

    Unfortunately, we only provide support through the forums per our terms and conditions for our licenses.

    Although it would work to get the new list-widget.php from Pro it would overwrite the customization in place and would look different.

    The developer who made the changes to the widget maybe the best person to resolve this.

    However, I can still try to help out.

    Since I do not know what changes where made can you put the file (list-widget.php) in dropbox and provide a link in a private reply?

    I can then suggest what would need to be changed to fix it.

    The other alternative is to downgrade to the last version you were on, which was 3.8.

    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And to update you can follow the manual update guide:

    Manual Updates

    in reply to: Featured events won't display on homepage widget #1008717
    Brian
    Member

    Looks like this file has to be updated since you are updating from a version before 3.10:

    /wp-content/themes/kysu/tribe-events/widgets/list-widget.php

    Try replacing this:

    // We'll need to utilize the post global
    global $post;

    With this instead:

    // Retrieves the posts used in the List Widget loop.
    $posts = tribe_get_list_widget_events();

    Let me know if that helps.

    in reply to: Featured events won't display on homepage widget #1008687
    Brian
    Member

    Hi,

    Thanks for all the screenshots. The widget looks to be setup correctly in the admin.

    I looked at the source code and it appears the List Widget has some custom event templates, which may need to be updated to fix this.

    I believe they are custom templates, because the output is not the standard source code.

    In your theme do you have files in these directories:

    yourtheme/tribe-events/pro/widgets/

    yourtheme/tribe-events/pro/widgets/modules/

    Let me know and we can go from here.

    in reply to: Google map not displaying #1008589
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    It appears you have a custom event template in your theme and something about it is not quick correct.

    Please check in your theme this template:

    /wp-content/themes/Corsa-child/tribe-events/single-event.php

    And on line 167 compare that to the single-event.php template that ships with the plugin here:

    the-events-calendar/src/views/single-event.php

    Let me know what you find out.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues. I can help out.

    I visited your site and see what you mean.

    I am getting this error in the console, which looks to be causing the issue:

    ReferenceError: jQuery is not defined
    http://www.realtor.org/sites/default/files/js/js_mvOBx446W38-RJpaYEwgvv0BFizY3AMy01XNs0EZRlI.js
    Line 31

    Can you see about fixing that error and if that helps.

    Let me know.

    Thanks

    in reply to: Eventbrite iframe missing after upgrade to 3.12 #1008585
    Brian
    Member

    Hi,

    Sorry for the issues here. I can help troubleshoot them with you.

    Thanks for providing all the details of what you have tested already. That helps narrow this down.

    It sounds like this happens when you import and event or when you create an event and them publish it to eventbrite. Is that correct?

    Can you provide a link to a couple eventbrite events that do not show the iframe and I will see if I can reproduce on my end.

    You can provide those in a private reply.

    Thanks

    in reply to: Multiple attendees #1008584
    Brian
    Member

    Hi Len,

    Thanks for the interest in our plugin.

    We do not yet have a feature to collect information from multiple attendees.

    It is in development and scheduled to be apart of the 4.0 release, which is our next release.

    I do not have a timeline when it will be available though.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Recurrence Rules not available #1008583
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can try to help out, but I am limited in support 3rd party coding conflicts.

    Is there a way to shutdown that conflicting plugin on the events editor?

    Not sure if it will work in the admin, but this might enable you to shut down the plugin there:

    Plugin Logic

    Otherwise, does the plugin author have a way to prevent their coding from running on the events editor or event custom post type?

    Our custom post type is:

    tribe_events

    Let me know and we can try to go from here.

    Thanks

    in reply to: Fatal Error: Call to undefined method Tribe_Register_Meta #1008582
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    It looks like you are getting a fatal error from a custom template in your theme from a method that was deprecated 16 months ago and removed in 3.12.

    So on this file:

    /home/mspark/public_html/wp-content/themes/gameplan/tribe-events/list/content.php

    on line 105

    change this

    Tribe_Register_Meta::gmap_link()

    to this:


    <?php if ( tribe_show_google_map_link() ) : ?>
    <?php echo tribe_get_map_link_html(); ?>
    <?php endif; ?>

    Not sure if you need the php tags there or not as that function is typically not found there.

    Anyway let me know how that works out.

    Thanks

    in reply to: Featured events won't display on homepage widget #1008580
    Brian
    Member

    Hi,

    Sorry for the late reply. Please note we may take up to 24 hours to respond to a reply per our terms and conditions.

    Anyway I can help out here.

    Is this the area you are talking about:

    Firefox Screenshot 2015 09 25T00 28 55 488Z

    Are more events suppose to show there?

    What are the widget settings in the admin?

    Let me know and we can go from here.

    Thanks

    in reply to: Do you have package deals for more than one plugin? #1008579
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have bundle deals right now. We are working to have that, but I do not have a timeline when it will be available.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Homepage Posts Are Missing #1008553
    Brian
    Member

    No worries about the widget.

    Activating our plugins does not delete events or remove settings, but it is always a good idea to backup your site just in case.

    It should be the same for all plugins, but I cannot say for sure. That is why it is always a good idea to backup.

    in reply to: Drop Downs Appearing with Bullets #1008552
    Brian
    Member

    Ok thanks for that.

    If that cannot be changed there.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

Viewing 15 posts - 3,781 through 3,795 (of 11,256 total)