Brian

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Viewing 15 posts - 3,541 through 3,555 (of 11,256 total)
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  • in reply to: Error showing up after event title #1012853
    Brian
    Member

    Ok, sounds good. If you find the steps to reproduce it let us know.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Title tag for single events #1012852
    Brian
    Member

    Great! I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Which of Your Products are Required? #1012734
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can help out here.

    The Medspeak is using these three plugins:

    The Events Calendar
    The Events Calendar Pro
    Filter Bar

    The List View in both the Event List Widget and on the Events Page is a custom view they created. They also customized the single event template.

    They also added the state filters and the filter by with icons as that is not a feature we include.

    To compare to what the default features look like here is a demo site for all our plugins:

    http://wpshindig.com/events/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Widget #1012730
    Brian
    Member

    Hi,

    Thanks for the interest in Pro.

    Indeed the Pro Event List Widget can show events as you describe without the Mini Calendar.

    There is also a shortcode to display them as well like that.

    Here is a comparison of the Free and Pro Widget:

    https://theeventscalendar.com/knowledgebase/configuring-the-list-widget/

    Here is the Event List Shortcode:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/#dl_event-list-shortcode

    Let me know if you have any follow up questions.

    Cheers

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Right now there is no way for a customer to change their ticket order or to cancel it. They would have to contact you and then you could make the changes.

    And we do not have a feature to make a ticket required.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar "Submit" link stopped working #1012725
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I took a look at your site and see you are running an older version of Community Events.

    Please update to the latest version and see if that helps.

    You can setup Automatic Updates following this guide:

    Automatic Updates

    Or you can download the latest version from your account here on theeventscalendar.com

    And you can manually update following this guide:

    Manual Updates

    Let me know after the update how it works out and we can go from here.

    Thanks

    Brian
    Member

    HI,

    Sorry for the issues you are having. I can help out here.

    I visited your site and tested on this event: “BLS for Healthcare Providers – Online & Skills Test”

    I was able to click All Events and it worked for me.

    Do you have a link to another page where the link is not working that you can provide in a private reply?

    Also, if you resave permalinks here:

    Admin > Settings > Permalinks

    Does that help?

    Let me know.

    Thanks

    in reply to: Add to Cart via AJAX #1012713
    Brian
    Member

    Hi Again,

    I can try to help out here as well, but limited just like the Add to Cart button in the Month View.

    I found this snippet that you might be able to use to modify the tickets.php to get it to use AJAX:

    https://gist.github.com/webaware/6260326

    Again, I can try to help answer a question or two to get started on a customization, but unable to troubleshoot the entire process.

    Let me know.

    Thanks

    in reply to: Add to Cart button inside of month template view #1012709
    Brian
    Member

    Hi,

    Thanks for using our plugins I can try to help out here.

    We do not have a feature to do this so I am limited in supporting it.

    However, you could try using a WooCommerce Shortcode to add the ticket in month view:

    <?php echo do_shortcode( '[add_to_cart id="309"]'); ?>

    I tested it out and was able to add a ticket to the cart.

    It would need some coding to detect the ticket product id and add it to the shortcode or else the same ticket would be in all events.

    Or you could create a custom field using ACF and add the shortcode there and then only run it if there is content in the custom field for that event.

    I can try to help out and answer some more questions to get you started, but I am limited in support a customization much beyond this.

    Thanks

    in reply to: How to RSVP an event #1012700
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not have any features built in for RSVP right now.

    Although we are hoping to add that as a feature in 4.0, which is our next release.

    There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has a basic RSVP feature in it that might help:

    Event Rocket

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Sensei #1012699
    Brian
    Member

    Hi,

    Thanks for reporting this issue.

    I am not exactly sure what you mean though.

    Is the custom field sensei_payment_complete being added to the ticket email itself or to the order email?

    Do you have a screenshot of what is happening that you could provide in a link to dropbox or a image sharing service?

    Also, have you contacted WooCommerce about this as well? It appears their coding is adding it so they might have to fix it in Sensei.

    Let me know what you find out and we can go from here.

    Thanks

    in reply to: Multiple tickets – one total #1012698
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Unfortunately, there is no global stock for tickets. It is something we are interested in adding, but I do not have a timeline when that might happen.

    For now the stock can only be done per ticket.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Title tag for single events #1012697
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    There are a couple different options for the single events one of these might work:

    tribe_is_event() && is_single()

    is_singular('tribe_events')

    Do either of those work for you?

    And for future reference I have this list of conditionals that might help you:

    https://gist.github.com/jo-snips/2415009

    Brian
    Member

    Hi

    Thanks for using Eventbrite.

    Unfortunately, we do not have a feature to support their affiliate links.

    The url for the ticket iframe is generated by the API and I could not find any reference to affiliate links in the API so I am not sure it is even possible beyond manually doing it.

    You might be able to modify the plugin to do this, but that is beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Additional Fields – Rich text #1012688
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    It is true the additional fields do not have a visual editor.

    Although possible to edit the additional fields output it would be a big customization to include a visual editor in the admin.

    Another option could be to use a plugin like the Free Version of Advanced Custom Fields to add a Visual Editor Field to the events admin.

    Then following our themer’s guide you can edit the single event template in your child theme and place the content of the field where you like it:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    I can help answer some more question to get you started if you like, but unable to provide all the coding for a customization.

    Let me know.

    Thanks

Viewing 15 posts - 3,541 through 3,555 (of 11,256 total)