[Brian]

Hi Allan,

You are trying to remove the word tickets and leave it blank?

You might be able to use that snippet from the other post and just remove Workshops and leave the quotes.

We have this guide to changing any word to that might help, but not sure if it removes a word completely:

Custom Wording in the Calendar

This is the snippet the article references:

https://gist.github.com/theeventscalendar/734adb9e94f11b940e5f

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Where is the access control feature coming from? I could not find it on my basic WooCommerce site are you using a plugin or am I missing something?

If you are still allowed to purchase a ticket with a restriction then I am not sure what the restriction coding needs. We do not modify the cart so I guess it needs to restrict the ticket(product) itself.

You could follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

And modify the ticket template in your theme:

plugins/wootickets/src/views/wootickets/tickets.php

And add the restriction coding check there.

I can try to answer some more questions about how to modify our template, but not able to provide much on the coding needed for the restriction.

Let me know though.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can answer your question.

We do not have a feature to generate a pdf for the tickets, just a ticket email.

I do not have any coding to provide as a customization to create that feature, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the information.

We are still looking at this, but we are not sure with the current coding and the changes to the recurrence system if we are going to get this customization to work.

I have a ticket in to look into addressing this, but do not have a timeline on when it might be changed.

If you need posts and events in the order by publish date it should still work in 3.11 so you could downgrade to the last version in 3.11 for all the Event Plugins on the site.

Another option is to use the original snippet, but turn off this setting:

Events > Settings > General Tab > “Recurring event instances”

As for this statement:

“Intended to works with ECP 3.12.x, may need to be revised for other releases.”

As this is a customized feature it may not work if something is changed. That is the same for all customizations as we can give no guarantee they will work in the next release. Although we try to make them work sometimes it is not possible.

[Brian]

Hi,

You are trying to force two different ordering systems together and that is creating the issue.

Posts are ordered by publish date with the most recent first.

Events are ordered by start date with the next upcoming listed first.

In WordPress the only common ground is the publish date and that can then show the events out of order.

There is no way to order the events by start date and then fit in posts neither system was ever designed for that.

If you are looking to show upcoming events it is better to keep them separate and use the Event List Widget or Shortcode and show events in there.

I do not have anything else for this, but what has been provided and it could be maybe possible to do with a custom loop, but that is beyond the support I can provide.

[Brian]

Sounds good let me know.

[Brian]

Ok glad one issue is resolved.

We are looking into a better solution so this does not happen.

We will help out on the other issue in your new ticket.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues. I can help troubleshoot this with you.

Thanks for providing the system information, did this just happen once you upgraded? Or did older versions have the issue too?

How many events do you have? How many recurring events?

Is the issue happening right now or does it come are certain parts of the day?

Let me know and we can go from here.

Hi Communicatio,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

In that new topic please provide your system information:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

So if you can let me know what you find out in a new topic by following the above we can help you there, but if you like you can still post what you find here.

Thanks

[Brian]

Hi,

Sorry for the issues. The site was down, but now has been fixed. Please try again and see if it is working.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can help out here.

Pro only includes the Pro plugin and no other add on.

Pro includes all the features on this page:

https://theeventscalendar.com/product/wordpress-events-calendar-pro/

Facebook Events, Community Events, etc are all separate add ons.

And after the year all the plugins will continue to work, but as you said there is no support or updates available.

As for the Facebook Plugin here are my answers:

How many pages I can add to plugin to load up correctly?

It depends on the amount of events per page. You can easily do 20 to 30, but as you get higher up it depends on your server and timeout settings.

The Events can be loaded just from public pages or also my profile (events which I attend), personal events etc

Public Pages can have their events imported automatically. For all profiles including your own you can only manually import events using the id.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can try to help out here, but I am limited in supporting theme compatibility css.

I did take a look at your site and see this is causing the issue:


body.single-tribe_events #page-container #left-area {
float: left;
padding-right: 60px !important;
}

Changing that at least for the single evens could resolve the issue.

Thanks

[Brian]

Hi,

Thanks for the interesting in our plugins.

It depends on your server resources to make it work with a large amount of posts and events. I would say you would need a powerful server to handle it, but for exact specs we do not have that information to give you.

Usually the biggest issues for performance come from having a large amount of recurring events in Pro and loading a lot of events in the month view.

You can test out some performance including month view using the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Since you downgraded and are seeing the same issue can you confirm that you are marking the orders complete in WooCommerce Orders and that the stock is still not going down?

Also, what are you using to collect payments?

In the order itself do you see any error notes for the payment processor?

I have seen this issue before when PayPal is not correctly connected to your install of WooCommerce.

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Thanks for purchasing our plugins. I can help out here.

All our main event views (month, list, etc) are setup as archives and not pages in WordPress.

The templates can all be moved from the plugin to a child theme to be edited without losing changes on updates.

We have the themer’s guide here to explain that process:

https://theeventscalendar.com/knowledgebase/themers-guide/

And we also have these conditionals to target different views so you can add content just for those pages:

https://gist.github.com/jo-snips/2415009

Let me know if you have any follow up questions.

Thanks

[Author]

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