Brian

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Viewing 15 posts - 2,986 through 3,000 (of 11,256 total)
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  • in reply to: Subscription, RSS and other features #1023807
    Brian
    Member

    Hi Again,

    Sorry for the delay in getting to you, but both your tickets got put into the SPAM folder.

    As for your questions.

    For the most part that is all beyond the features we have for the plugins.

    We really only have Google maps integration and the css can be changed used custom stylesheets.

    We do have event ticket sales, but it is limited in the information it collects and would not work well for course sales.

    Beyond that everything on your list would have to be customized and that is beyond the support we can provide.

    Thanks

    in reply to: Year and custom timeframe views #1023805
    Brian
    Member

    Hi Rob,

    Sorry for the delay in getting to you, but both your tickets got put into the SPAM folder.

    Unfortunately, we do not have a year view while it is possible you can customize a view it beyond the support we can provide to help out on that.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Cheers

    in reply to: Tribe bar redirects to homepage #1023802
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Can not import events again (after deleting them) #1023779
    Brian
    Member

    Hi,

    I can help out here.

    This is by design. So that if you deleted an event it would not reimport on you.

    To do this we actually keep the deleted event in the database to check for it.

    This plugin can completely remove trashed events in the database:

    Optimize Database after Deleting Revisions

    It does not do it by default, but there is a setting to Delete Trashed Items.

    Before using that plugin it would be a good idea to backup your database just in case something goes wrong.

    For the future you can add this snippet:

    /*
    * Prevents iCal importer from saving a copy of "deleted" events
    * This means when you rerun an import, it will reimport any events you previously deleted
    */
    function tribe_ical_dont_save_deleted () {
    $ical_importer = Tribe__Events__Ical_Importer__Main::instance();
    remove_action( 'before_delete_post', array( $ical_importer, 'deletedEventSave' ) );
    }
    add_action( 'wp_loaded', 'tribe_ical_dont_save_deleted' );

    And that will not save a copy of the deleted event so you can reimport it.

    Let me know how that works out.

    Thanks

    in reply to: Hide cost start price? #1023776
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: previous month's recurring events appear in calendar view #1023775
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Or if you own the premium version of the plugin please post in the premium forums.

    Having said that I took a look at the site and the event in question is a recurring event and a multiday event setup to start in October and run to June 2016.

    So the plugin is working correctly as that event has started already, but not ended so it will show first.

    Thanks again!

    in reply to: Tribe bar redirects to homepage #1023772
    Brian
    Member

    Hi,

    Thanks for the link.

    I see the issue, but no errors are showing.

    However, after the filter reload the javascript is not working, which is causing the issue.

    It could just be the development environment as I was not able to reproduce on my test site.

    The next step is to follow our conflicts guide and see if that can narrow down the cause:

    Testing Conflicts With Themes and Other Plugins

    Or you could wait until on the live url to test.

    Let me know.

    Thanks

    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Filter Bar Help #1023763
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    You can download the older versions from your account here on theeventscalendar.com.

    Once you have both zip files follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    in reply to: Filter Bar Not Working #1023762
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    You can download the older versions from your account here on theeventscalendar.com.

    Once you have both zip files follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    in reply to: Hide category from calendar views not working #1023755
    Brian
    Member

    Hi,

    Warnings and notices only show if debug is on. So at least on a live site that should be off.

    However, I did update the snippet to prevent those from happening now.

    Please check the gist again and try the new coding and let me know how that works out.

    Thanks

    in reply to: Filterer doesn't work on my new install #1023749
    Brian
    Member

    Hi benmhope,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Having said,

    You also want to downgrade WooCommerce Tickets to 3.12 as well.

    If you still have issues after doing that please create a new ticket and we can help out.

    Thanks

    in reply to: Tribe bar redirects to homepage #1023743
    Brian
    Member

    This reply is private.

    in reply to: Calendar Pagenation #1023741
    Brian
    Member

    Hi,

    You can remove this section following our themer’s guide to move that template to your theme and make the change there:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    From the single event template found here:

    plugins/the-events-calendar/src/views/single-event.php

    And moved to here:

    yourtheme/tribe-events/single-event.php

    Then look to delete or comment out this:

    <!-- Event footer -->
    <div id="tribe-events-footer">
    <!-- Navigation -->

    <?php printf( __( '%s Navigation', 'the-events-calendar' ), $events_label_singular ); ?>

    <ul class="tribe-events-sub-nav">
    <li class="tribe-events-nav-previous"><?php tribe_the_prev_event_link( '<span>«</span> %title%' ) ?>
    <li class="tribe-events-nav-next"><?php tribe_the_next_event_link( '%title% <span>»</span>' ) ?>

    <!-- .tribe-events-sub-nav -->
    </div>
    <!-- #tribe-events-footer -->

    That should do it then.

    Let me know how that works out.

    Thanks

Viewing 15 posts - 2,986 through 3,000 (of 11,256 total)