Brian

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Viewing 15 posts - 2,971 through 2,985 (of 11,256 total)
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  • in reply to: Hide events end (second day) on month view #1024231
    Brian
    Member

    HI,

    Thanks for using our plugins. I can help out here.

    If you change the end of day cutoff to 2am it should change this.

    That setting is here:

    Events > Settings > General Tab > End of day cutoff

    Try 2am or 3am there and see if that helps.

    Thanks

    in reply to: filtering works only in week view #1024229
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    Once you have the zip file follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    in reply to: Exclusions not working #1024228
    Brian
    Member

    Hi,

    Sorry for the issues here.

    We are still working on this issue and do not have a resolution yet for it.

    In the mean time the workaround is to create the events and then manually delete the ones you do not want.

    I hope we have a fix soon, but I do not have a timeline when that might happen.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Disable Auto-Publish Based on Category Selection #1024225
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Recurring Events Saving Wrong Custom Recurrance Time #1024213
    Brian
    Member

    Hi,

    Sorry for the issues here. I can help troubleshoot this with you.

    I believe we have a bug ticket in already to resolve this, but I found that when you use the custom time it uses UTC 0 time and not your timezone.

    If you follow along with my instructions here does it fix the issue for now:

    Recurring event with diferent hours

    In that case I was trying to do a 8am start time and set the time to 3am and it worked.

    Let me know if that is a work around for now.

    Thanks

    in reply to: Special Requirements #1024209
    Brian
    Member

    Hi,

    Not sure about the booking plugins.

    I have looked at bookly before.

    I also know of WooCommerce Bookings:

    http://www.woothemes.com/products/woocommerce-bookings/

    And Booked:

    http://codecanyon.net/item/booked-appointment-booking-for-wordpress/9466968

    Most likely if you want a person to be able to reschedule you would want them to have an account on your site as that would be the easiest to track.

    I will leave this open for now if someone would like to respond.

    Cheers

    in reply to: Can not import events again (after deleting them) #1024205
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Hide category from calendar views not working #1024204
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Remove Google Calendar link #1024203
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Filter Bar not working please advise asap #1023995
    Brian
    Member

    Hi,

    Sorry for the issue there. I do not know a way around that.

    Both those are server issues and would have to be resolved by either changing the server setting or using ftp.

    Your hosting service might be able to help there.

    I cant doing anything else to help from our end.

    in reply to: Filter Bar Not Submitting After Update #1023994
    Brian
    Member

    We are going to release a fix just for this, later this week.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Filter Bar Not Submitting After Update #1023861
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 and Community Events 3.12 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    You can download the older versions from your account here on theeventscalendar.com.

    Once you have both zip files follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    in reply to: Filter Bar not working please advise asap #1023860
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 and Community Events 3.12 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    You can download the older versions from your account here on theeventscalendar.com.

    Once you have both zip files follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    in reply to: Filter Bar Not Working #1023848
    Brian
    Member

    Hi,

    We are working on a release, but not sure of the date yet. Hopefully the next couple of days.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Hide category from calendar views not working #1023846
    Brian
    Member

    I updated the snippet and reordered the part.

    I think it is fine now, but if not I am not sure the issue and that is about all I can provide on this for now.

    Thanks

Viewing 15 posts - 2,971 through 2,985 (of 11,256 total)