Filter Bar not working please advise asap

Home Forums Calendar Products Filter Bar Filter Bar not working please advise asap

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  • #1023853
    cjswradio
    Participant

    Our site is http://www.comingupcalgary.com

    Our filter bar just freezes and does not load any information, we re-installed the plugin and check the theme and there has not been a change in the performance. Please help us asap.

    Thanks,

    CJSW

    #1023860
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 and Community Events 3.12 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    You can download the older versions from your account here on theeventscalendar.com.

    Once you have both zip files follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    #1023864
    cjswradio
    Participant

    I can’t do that because I don’t have immediate FTP access and the upload function is saying that “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    Please advise!

    #1023995
    Brian
    Member

    Hi,

    Sorry for the issue there. I do not know a way around that.

    Both those are server issues and would have to be resolved by either changing the server setting or using ftp.

    Your hosting service might be able to help there.

    I cant doing anything else to help from our end.

    #1024989
    Geoff
    Member

    Hey there, good news! We just released a patch for this issue and it’s available right now in The Events Calendar 3.12.6. Please update and feel free to hit us back up if any other issues pop up.

    Thanks for your support while we worked on this!

    Geoff

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