Brian

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Viewing 15 posts - 2,956 through 2,970 (of 11,256 total)
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  • in reply to: Any plan for adding Seat Booking System …? #1024531
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We have no plans at the moment to add a seat booking system.

    In the long term goals that is something to look into doing, but no timeline for now.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Plugin for non profit organization #1024530
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    All the plugins are included in the non-profit program.

    Since you are apart of the program you can email us at support(at)theeventscalendar.com and we can provide the latest coupon to get a license under the program.

    Please make sure to include the email address you signed up with so we can verify.

    Thanks

    in reply to: Facebook App ID/Secrets issues #1024437
    Brian
    Member

    I found this guide to verifying the account on Facebook with a Google Search:

    https://www.facebook.com/help/verify

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Currently there is not notification system built in for the attendees of an event.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    As for the refunds that is handled by WooCommerce’s Order system and I believe there system does refund directly from the admin.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Filter for From (date) to (date) possible? #1024427
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can answer your question.

    Currently the Filter Bar or the search bar does not have a date to date range. It just has a search from the date and into the future.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Facebook App ID/Secrets issues #1024424
    Brian
    Member

    Hi,

    Sorry for the issues here.

    That error sounds like you have not verified you account with Facebook by using a phone number.

    Facebook requires that before making an app.

    Go to https://developers.facebook.com and look for a place to verify your account and do that first, then you should be able to create the app.

    Thanks

    in reply to: Recurring Events Saving Wrong Custom Recurrance Time #1024422
    Brian
    Member

    Hi,

    So I noticed you are using Pro 3.12, but we are up to 3.12.6 and there was a lot of changes made to fix issues with the Recurring Events so that might help.

    I was able to get the times right using your settings with UTC 0 as my timezone.

    However, it also created events on November 22 @ 2:30 am – 3:00 am and November 29 @ 2:30 am – 3:00 am so you might have to make exclusions for those two days…

    We are also having issues with exclusions so that might not work, but if they are created you could just come back and delete them and you would be set.

    Let me if that works after the upgrade.

    in reply to: Exclusions not working #1024419
    Brian
    Member

    HI,

    I have address this ticket to our bug ticket.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Filter Bar Help #1024418
    Brian
    Member

    Sounds good.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Hide events end (second day) on month view #1024417
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Recurring Events Saving Wrong Custom Recurrance Time #1024250
    Brian
    Member

    Ok,

    Can you give me all the recurring settings you are using and your timezone and I will see if I can get it to work.

    Thanks

    in reply to: 404 On events page #1024248
    Brian
    Member

    Hi,

    Thanks for reporting on this.

    Yep a reset button would help here and something we have discussed doing to.

    This is a good example of how it could be useful.

    That option entry is all of our settings so it can get a bit crazy in there with serialized data.

    Glad you found a solution that worked for you.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Recurring Events Saving Wrong Custom Recurrance Time #1024243
    Brian
    Member

    Hi,

    Leave your timezones to the location you are in. Those do not need to be changed.

    Only change the new time with the offset in the recurring event settings.

    Try that and see if it works better.

    in reply to: Upgrading an Individual License to a #1024237
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We maybe to provide a coupon here to help out.

    Please email us at support(at)theeventscalendar.com and let us know what you would like to do.

    Thanks

    in reply to: Add a category to a page with photo view #1024235
    Brian
    Member

    HI,

    Thanks for using our plugins. I can try to help out here.

    We do not have coding to embed any of the views in another page.

    That coding is referring to the category views the plugin already creates.

    The plugin does create a Category View for each Event Category with the main views of month, list, map, etc…

    For example if you have an event category of Lettuce the url is this:

    yoursite.com/events/category/lettuce/

    So that is one way to show only events from one category in the main views and you can link directly to any of those.

    That coding you linked to changes the default view for those categories.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 2,956 through 2,970 (of 11,256 total)