Filter Bar Help

[Harry]

Recently purchased the Events Calendar and Filter Bar and sent the license keys to my developer. I heard back from the developer that the calendar worked fine but they couldn’t get the filter bar to work at all. They said they also tried installing it on a new WordPress installation and couldn’t get it to work there either.

Any reason this would occur? Or what more do I need to find out from the developer? (not my expertise area so not even sure what I should be asking)

[Brian]

Hi,

Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

We are working on a release, but downgrading The Events Calendar to 3.12.3 resolves this issue for now.

Filter Bar can stay at 3.12.1.

To downgrade use this link to download The Events Calendar 3.12.3:

https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

You can download the older versions from your account here on theeventscalendar.com.

Once you have both zip files follow this guide to manual plugin changes:

Manual Updates

Let me know how that works out.

Thanks

[Harry]

Yes, this seemed to solve it. Thank you for the help.

[Brian]

Sounds good.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Geoff]

Hey there, good news! We just released a patch for this issue and it’s available right now in The Events Calendar 3.12.6. Please update and feel free to hit us back up if any other issues pop up.

Thanks for your support while we worked on this!

Geoff

[Author]

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