404 On events page

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  • November 11, 2015 at 5:54 am #1024134
    louisvillegeek
    Participant

    I recently opened a support thread about a couple of months ago about the tribes event plugin running into a 404 on the events page. Ultimately we were not able to track down the issue. I just found the problem yesterday what the problem was and I want to pass on the information so that it may ultimately better The Events Calendar.

    The problem: When the events calendar updated from 3.9.1 to 3.12.5. the events page threw a 404

    None of the troubleshooting steps could give me an answer on why this was happening.

    The Answer: I created a new site and put all of the same plugins/theme on it and it worked just fine. This means it was the database that was causing it. I eventually stumbled upon the wp_options table. I got to the row where option_name= “tribe_events_calendar_options”. The value inside that row was causing the problem. I don’t know exactly what setting was causing it because it was a lot of serialized data and many without a label. I replaced the contents of that row with the contents from a fresh install on another site and the events page was up and running.

    A reset setting button would be nice for the people who can’t get direct access to the database or don’t know how to.

    Thanks!

    November 11, 2015 at 9:17 am #1024248
    Brian
    Keymaster

    Hi,

    Thanks for reporting on this.

    Yep a reset button would help here and something we have discussed doing to.

    This is a good example of how it could be useful.

    That option entry is all of our settings so it can get a bit crazy in there with serialized data.

    Glad you found a solution that worked for you.

    Let me know if you have any follow up questions.

    Thanks

    February 18, 2016 at 8:30 am #1075530
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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