[Brian]

Hi,

Thanks for using our plugins. You can upgrade right in your account and it will discount by what you already paid for your current license and you get one year on the new license from the date of upgrade.

You can find more information here:

https://theeventscalendar.com/knowledgebase/upgrading-a-license/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues here. I can work with you to resolve this.

If you updated The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.

Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.

This can be done by either your hosting account file manager or through ftp. The files will be found here:

wp-content/plugins/the-events-calendar-community-events/

Please make sure to remove all copies of Community Events.

That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.

We also have this guide for manual updates:

Manual Updates

If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.

You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here:

https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

If you have issues please let me know and I can help out. Please not though we only provide support through the forums and do not provide support by email or phone per our terms and conditions.

Thanks

[Brian]

Hi,

Sorry for the issues here. I can work with you to resolve this.

If you updated The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.

Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.

This can be done by either your hosting account file manager or through ftp. The files will be found here:

wp-content/plugins/the-events-calendar-community-events/

Please make sure to remove all copies of Community Events.

That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.

We also have this guide for manual updates:

Manual Updates

If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.

You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

If you have issues please let me know and I can help out. Please not though we only provide support through the forums and do not provide support by email or phone per our terms and conditions.

Thanks

[Brian]

Hi,

I can try to help clear up what is wrong here.

You cannot have a function with the same name and the text domain must match the text you are trying to change.

The text domain is different for Event Tickets Plus.

I got this to work for me:

/*
* EXAMPLE OF CHANGING ANY TEXT (STRING) IN THE EVENTS CALENDAR
* See the codex to learn more about WP text domains:
* http://codex.wordpress.org/Translating_WordPress#Localization_Technology
* Example Tribe domains: 'tribe-events-calendar', 'tribe-events-calendar-pro'...
*/
function tribe_price_wording_change ( $translations, $text, $domain ) {

// Put your custom text here in a key > value pair
// Example: 'Text you want to change' > 'This is what it will be changed to'
// The text you want to change is the key, and it is case-sensitive
// The text you want to change it to is the value
// You can freely add or remove key > values, but make sure to separate them with a comma
$custom_text = array(
'Price:' => 'Price: (USD)',
);

// If this text domain starts with "event-", and we have replacement text
if(strpos($domain, 'event-') === 0 && array_key_exists($text, $custom_text) ) {
$text = $custom_text[$text];
}

return $text;

}
add_filter('gettext', 'tribe_price_wording_change', 20, 3);

Notice the changes made here:

if(strpos($domain, 'event-')

and here:

function tribe_price_wording_change ( $translations, $text, $domain ) {
}
add_filter('gettext', 'tribe_price_wording_change', 20, 3);

That worked with the other function present too on my site and should work for you.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

You’re Welcome.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

I believe I found the issue and this snippet added to your child theme’s functions.php will fix the issue.

https://gist.github.com/jesseeproductions/0a4af5a83500f82af6ac

This resolved the issue on my test site, let me know if that does it for you.

Thanks

[Brian]

Hi Emily,

I believe I found the issue and this snippet added to your child theme’s functions.php will fix the issue.

https://gist.github.com/jesseeproductions/0a4af5a83500f82af6ac

This resolved the issue on my test site, let me know if that does it for you.

Thanks

[Brian]

Hi Jason,

I believe I found the issue and this snippet added to your child theme’s functions.php will fix the issue.

https://gist.github.com/jesseeproductions/0a4af5a83500f82af6ac

This resolved the issue on my test site, let me know if that does it for you.

Thanks

[Brian]

Hi,

I believe I found the issue and this snippet added to your child theme’s functions.php will fix the issue.

https://gist.github.com/jesseeproductions/0a4af5a83500f82af6ac

This resolved the issue on my test site, let me know if that does it for you.

Thanks

[Brian]

Duplicate of this ticket and we will help you here:

RSVP

Closing this one out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for reporting this.

What is exactly not working in Genesis? As I use Genesis as well and not seeing any issue, but the Mobile Month View.

What is your Event Template setting:

Events > Settings > Display Tab > Events Template

What are your Content Archive Settings in Genesis (Genesis Settings Page)

And what layout do you have selected for the site and what snippets are you using from our guide?

Let me know and I can try to help out.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

I can try to help out here.

There are ways to rename Events and Tickets wording found in our knowledge base.

So you could rename them for your purpose.

As for tickets we do not have a good way to generate tickets automatically in large amounts. They are created per event. You could create one event that starts on the first day the park is open and ends on the last day and just sell tickets through that one event.

We do offer a 30 day refund so you could purchase and if it does not work you can get your money back too.

We can help answer questions about the plugin and give you suggestions for customizations, but limited in supporting anything beyond that.

Let me know if you have any follow up questions.

Thanks

[Author]

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