Forum Replies Created
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AuthorPosts
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January 20, 2016 at 8:25 am in reply to: Fatal error after upgrade to Events Calendar to V4.0.5 #1059308
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
I am not seeing any other reports of this issue and not able to duplicate on my site.
To bring back the site please delete Pro by ftp and try uploading the zip file through plugin uploader in WordPress.
If the issue continues do you know what version of php you are using and WordPress?
Also, can you please provide your system information from here:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know and we can go from here to resolve this.
Thanks
Brian
MemberHi,
Yep all our prices are in USD.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
We do not modify the EDD checkout process so I am limited in providing support on it.
I did look up this issue, but it appears it is not possible:
https://easydigitaldownloads.com/forums/topic/make-paypal-open-in-new-browser-window/
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
That url you gave is not a valid url to visit (it is only for ajax scripts to use to get data) and it appears something is redirecting to that url incorrectly on the front end so that looks to be the source of this issue.
On the list view you have a numbered nav of Page 1, 2, 3 etc..
However, usually we have only a Next and Previous Events links and not numbered such as that.
Do you have a plugin or custom function that is providing this? Or is it coming from your theme?
If you follow our testing for conflicts guide:
Does that narrow down the cause of this?
Let me know thanks.
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
Autofill
The template for Event Tickets RSVP is found here:plugins/event-tickets/src/views/tickets/rsvp.php
You could follow our themer’s guide to modify it in your theme:
https://theeventscalendar.com/knowledgebase/themers-guide/
There you might be able to add some functions to autofill. That is about all we can provide for help on customizations.
Recurring Events
It would be possible to setup a recurring event do this, but the tickets due not support individual recurring events in the series so if you had tickets it would count for all the entire series of events and not each individual event in the series. So if you have a ticket for the first event the system actually uses that same ticket for all the events.We are looking to support tickets for each individual event, but I do not have a timeline when that might happen.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for reporting this.
There is no solution in the private reply, just a message.
We have a bug report for this, but I do not have a timeline when it might be fixed.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
Usually when this issue happens it is due to a minifiy or caching plugin running on scripts.
Do you have a plugin that does it on your site and could you disable it for our scripts?
Let me know.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
We have this guide to changing the word event and events to something else:
https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/
Also, please check out our knowledge base for many other customizations you can do:
Let me know if that helps.
Thanks
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
The Additional Fields and Default Content are features of Pro so will not display unless Pro is active.
It looks like you just have Facebook Events and after you activated that you found the license tab.
If you still need help on this topic, please let me know. If you would like help on another topic please create a new ticket and we can help out.
Thanks
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberOk sounds good, we will get to that other post today.
I am also testing as well for duplicates and so far so good.
If you do find a duplicate please provide links in a private reply for the Facebook Events that are doing it if you can.
Thanks
Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.
Also, please note even if you do purchase a license for one of our premium plugins it is beyond the support we can provide to help with customizations nor are we available to hire to help.
We do have this list of people you might be able to hire to help:
https://theeventscalendar.com/knowledgebase/find-a-customizer/
Or posting on WordPress.org someone might be able to help there.
Thanks again!
Brian
MemberHi,
This is a duplicate of this post:
We are closing it and will respond to you there.
Thanks
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