Tabs Missing in Settings

[Josh]

The “Default Content”, “Additional Fields”, and “Licenses” tabs are not there in settings.

Also It just says “Settings” at the top not The Events Calendar Settings.

I just bought the facebook events add-on and I cannot add it on. Is there another way to install the add-on. It is a fresh install of “The Events Calendar” plugin. I can’t change the theme because I’ve done that in the past and it destroyed the layout of my site and I lost a bunch of content and it took days to fix all the problems that were caused once I attempted to switch back.

Here’s what it looks like: https://www.dropbox.com/s/7gvdtondn7w2u07/Screen%20Shot%202016-01-19%20at%2010.33.34%20PM.png?dl=0

• This topic was modified 10 years, 3 months ago by Josh. Reason: typos
• This topic was modified 10 years, 3 months ago by Josh. Reason: typo
• This topic was modified 10 years, 3 months ago by Brian.

[Josh]

I setup a fresh WordPress install on another domain with no activated plugins and using the 2014 default WordPress theme and still it has the same problem. No tabs.

[Josh]

I had to upload the facebook plugin then the tabs appeared.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The Additional Fields and Default Content are features of Pro so will not display unless Pro is active.

It looks like you just have Facebook Events and after you activated that you found the license tab.

If you still need help on this topic, please let me know. If you would like help on another topic please create a new ticket and we can help out.

Thanks

[Daron]

Hi Guys,

Having the same problem. I had it on our staging server, turned off the licensing on the staging server in hopes of seeing the licensing tab pop up on the new domain to no avail.

I bought Pro, Filter, Facebook Options as well… everything worked well on the staging server.

On the Production Server…please see the screenshot below:

[Brian]

Hi Daron,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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