Kelly

Forum Replies Created

Viewing 15 posts - 121 through 135 (of 1,995 total)
  • Author
    Posts
  • in reply to: Upcoming widget showing type really big #110349
    Kelly
    Participant

    Hi, kg4izp. Your best bet is to add a custom CSS for just our pages. The instruction in our Themer’s Guide on how to do just that should be the ticket!

    Please give that a try and let me know how it goes. 🙂

    Kelly
    Participant

    Hi, sciotomile. The problem is that there are lots of things that need to be loaded in order for our plugin to work correctly.

    If this is something you’re set on implementing, the best hack right now is to embed the calendar widget and customize it to add back whatever of the missing stuff you need. It’s possible to use tribe_get_view() and/or another function to pull in the actual fullsize calendar template, but you’ll need to take care of enqueuing all the assets that are required to support that view. (Otherwise, you basically have a non-functional calendar and can’t page forward or anything.) Admittedly, this is a bit outside the scope of support that we can provide here on the forums.

    Hope that helps a little. Please let me know if there are any other questions I can answer.

    in reply to: One Day events on top #110340
    Kelly
    Participant

    Hi, whirlmagazine. I think I see the issue now.

    Because you’re setting up recurring events as events that span across many days without stopping, those are making the events appear in a less than intuitive order. In that case, the recurrence support in Events Calendar PRO would allow you to redefine the times of those events to be at certain times, but repeated across many days. Then, for each individual day, the events would appear in chronological order.

    So, that said, you don’t need to have the PRO plugin to get the correct sort order, but since you’re trying to support recurring events, and that’s one of the big features of PRO, you’ll want to have that for things to look right. As a bonus, you’ll also get cool things like Map and Photo View as well as pages for individual venues, which seem like they could really be an asset to your site.

    Hope that makes things a little clearer. Please let me know if there’s anything I can clarify! 🙂

    in reply to: Pre-display a specific week? #110333
    Kelly
    Participant

    Hi, mending. That’s a great feature idea! We would be most grateful if you would suggest it over on our User Voice forum so that we can better gauge community interest in its implementation.

    For now, I’m afraid that your best bet is to use a link that directs explicitly to the view and time period that you’re after. Please let me know if you have a hard time finding the right syntax. I’m happy to help out with that. 🙂

    Kelly
    Participant

    Hi, talanithus. I would recommend tweaking that same snippet for all three visibility states. 🙂

    in reply to: Single Order posting on all recurring events #110327
    Kelly
    Participant

    Hi, chesapeakeghostwalks. Great question! 🙂

    Unfortunately, WooCommerce Tickets does not currently support recurring events. We’ve tried to highlight this limitation in the Roadmap section of  the WooCommerce Tickets product page, but I know that it’s often overlooked.

    On the other hand, we are getting close to launching our refactored recurrence infrastructure. Once that’s complete, we’ll begin the next step of investigating how that can be effectively ported over to the tickets framework. So, it’s not going to happen right away, but it’s definitely something we’re making steady progress towards.

    Sorry I don’t have better news for you, but hopefully, that clears up the mystery!

    in reply to: Doubled up QTY buttons #110316
    Kelly
    Participant

    Hi, nattyp. Great question! 🙂

    It looks like this issue is being casued by this code in the main stylesheet of your theme (starting line 2898):

    .input-button-container /*wrapped around by JS*/

    To counteract this for your tickets area, please try adding this in a tribe-events.css:

    table.tribe-events-tickets span.input-button-container {
    	position: static;
    	}

    If you haven’t set up a custom CSS for our plugins before, please check out our Themer’s Guide, linked in the sidebar, for full details on how it’s done. Hopefully, that will get you all sorted! 🙂

    in reply to: groupon and wooticket integration #110310
    Kelly
    Participant

    Hi, grafftours. Great question! 🙂

    This would be something that would be handled through the WooCommerce platform after your tickets are set up using WooCommerce Tickets. As such, the WooNinjas are probably best suited to answering your question.

    On the other hand, it sounds like Mike says that he’s got a way to make it work for him. (Thanks, Mike!) Do you think you could give that a go?

    Kelly
    Participant

    Hi, luansworld. Great question! 🙂

    Unfortunately, we have no experience with the WooCommerce Pre-Orders extension. Many of the WooCommerce extensions work great with our ticketing add-on, but not all of them.

    Let me see what we can figure out between us and WooThemes and get back to you. Hopefully, we should hear back one way or the other by the beginning of next week.

    Thanks!

    in reply to: Eventbrite tickets not appearing on my website!!!! #110302
    Kelly
    Participant

    I’m really sorry to hear that, Heather. Would you mind sending me links to an example of an event with tickets (both on Eventbrite and your site)?

    I’m sure we can get to the bottom of this.

     

    Kelly
    Participant

    Hi, Dave. Great question! 🙂

    I just checked again and on my install on default TwentyTwelve, the links in the calendar widget all work as expected.

    Have you confirmed that you still experience the same behavior with other plugins deactivated on a default WP theme? Which other users are reporting this behavior?

    Thanks!

     

    in reply to: please help! crashed with update! big issue! #110022
    Kelly
    Participant

    Hi, bradystarr. Don’t panic! 🙂

    You can always download previous versions of our premium plugins from your downloads page on our site: https://theeventscalendar.com/downloads/

    Once you have that .zip file, you’ll just need to rename the WooTickets plugin folder and then add the one you downloaded back. (Adding the plugin can be done from the Admin GUI.)

    Please let us know if you need any further assistance!

    Kelly
    Participant

    Hi, sciotomile. Great question! 🙂

    Our calendar isn’t really set up to be called on a page outside of the usual ones. To get the photo view for a single category the URL would be something like: yoursite.com/events/category/category_name/photo/

    Do you think you could make it work just calling the specific URLs?

    in reply to: Order events at Venue #110011
    Kelly
    Participant

    Hi, applesauce. Great question! 🙂

    I believe that this behavior is implemented by default. Are you seeing something different?

    in reply to: Sort by Event Type #110002
    Kelly
    Participant

    Hi, columinate. Great question! 🙂

    It looks like the way that Stanford is managing it what they call “Types” on the front end are “Categories” on the admin side. You are welcome to assign events to multiple categories to make that work for you.

    Does that answer your question?

Viewing 15 posts - 121 through 135 (of 1,995 total)