Kelly

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Viewing 15 posts - 136 through 150 (of 1,995 total)
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  • in reply to: CSV Import events with same organizer and/or venue name #109994
    Kelly
    Participant

    Awesome! We really appreciate the feedback! πŸ™‚

     

    in reply to: Have Issues with plugin compatability and IE9 #109981
    Kelly
    Participant

    Hi, juliemoose.Β It looks like what we’re dealing with here is a whole bunch of plugins that aren’t playing well together.

    Our dev has identified the biggest culprit here:

    If the user could please start by removing the invalid duplicate meta tag telling IE to force edge that would be awesome. I can see IE actually complaining about it in console and switching into IE7 mode at times.

    <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" />

    The first declaration is fine, the second one output by some other plugin way later is no good.

    There are also a number of javascript errors that you may want to address. Anyhow, please give that a go, and let me know if that resolves the issue. Thanks! πŸ™‚

    Kelly
    Participant

    Hi, thetubecruise.Β Since it’s been a couple of weeks, I’m going to go ahead and close this thread. Please start a new one if you’d like any further assistance. πŸ™‚

    in reply to: Woocommerce products won't work since adding WooTickets #109967
    Kelly
    Participant

    Hi, chesapeakeghostwalks. Since it’s been a couple of weeks, I’m going to go ahead and close this thread. Please start a new one if you’d like any further assistance. πŸ™‚

     

    in reply to: no events display when clicking month to month #109961
    Kelly
    Participant

    Hi again, highasp. Since it’s been quite a while, I’m going to close this thread. Please start a new one if you’d like to pursue this further.

    Thanks for being a TEC User!

     

    in reply to: CSV Import events with same organizer and/or venue name #109899
    Kelly
    Participant

    Thanks for the detailed response,Β irishrunner16. I definitely see what you’re getting at.

    Unfortunately, the way the CSV importer works right now is that the Name is the unique identifier for the row. We’d definitely be open to changing that in the future if the community would see value in that. Would you mind suggesting it on our User Voice forum? We’d be very grateful! πŸ™‚

    in reply to: Upcoming widget showing type really big #109892
    Kelly
    Participant

    Hi, kg4izp. Great question! πŸ™‚

    Would you mind checking out the solutions offered in this thread:

    Font in Widget is Big/Blurry after 3.0 Upgrade

    I’m think that you’re having an issue with your CSS here, and that should straighten things out for you.

    in reply to: Presales Qs for Event Calendar Pro #109880
    Kelly
    Participant

    Hi, Mat. Great questions! πŸ™‚

    1. WooCommerce Ticket allows you to have a limited stock of tickets, so that should have you covered there.
    2. We don’t have a setting right now to duplicate an event entirely. We do offer a CSV importer that will allow a CSV file of events to be imported. Also, with PRO, your venue and organizer information is stored so that there is no need to reenter those details for each individual event.

    Are there any other questions that I can help you with?

    in reply to: Photo View on Sidebar #109874
    Kelly
    Participant

    Hi, veruska. Great question! πŸ™‚

    We have a tutorial that walks you through doing just that! Please give it a whirl and let us know if that suits your needs:

    https://theeventscalendar.com/knowledgebase/add-thumbnails-to-upcoming-events-list-widget/

    Hope that does the trick!

    • This reply was modified 11 years, 1 month ago by Leah.
    in reply to: One Day events on top #109868
    Kelly
    Participant

    Hi, whirlmagazine. Great question! πŸ™‚

    The sort order with PRO active should be identical to the order without it. That said, is there something about the sort order that doesn’t look right to you? If so, please send a screenshot and let me know the specifics of the view and the events that appear out of whack, and we’ll see if we can get to the bottom of it with you.

    Thanks!

    in reply to: Pre-display a specific week? #109851
    Kelly
    Participant

    Hi, mending. Great question! πŸ™‚

    Unfortunately, there isn’t a setting that would allow for that out of the box. The simplest solution would probably be to change the link that you’re using to direct people to the calendar to something that called out a specific week, e.g.Β http://www.yoursite.com/events/week/2014-03-03/

    Do you think something like that could work for you here?

    in reply to: Limit user purchases #109834
    Kelly
    Participant

    Hi, Chris. Great question! πŸ™‚

    This really comes down to which add-on you’re looking at. For all of our ticketing add-ons, those options are controlled by the plugin that they interface with, e.g. WooCommerce, EDD, Shopp, WPEC. Assuming that the commerce platform will respect those settings, I don’t see why that wouldn’t be able to apply to our tickets.

    Are there any other questions that I can help you with?

    in reply to: Import Google Calendar #109830
    Kelly
    Participant

    Hi, Alex Navas. Great question! πŸ™‚

    For now, unfortunately, we don’t have a way to pull feeds from calendars like Google or iCal. We are able to import events from Facebook, if that could help you.

    Are there any other questions I can help you with?

    in reply to: Event doesn't file under woocommerce category? #109755
    Kelly
    Participant

    Hi, criticalshadows. Great question! πŸ™‚

    By default, tickets are created as Hidden in the WooCommerce catalog. Is it possible that you need to uncheck that box to make the ticket visible?

    in reply to: Non-profit discount? #109745
    Kelly
    Participant

    Hi, Carrie M. Great question! πŸ™‚

    Please check out our FAQ page for full details and the application. Let us know if there’s anything else you need!

Viewing 15 posts - 136 through 150 (of 1,995 total)