WooTickets Add New Ticket won't save, just scrolls back up without any error?

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  • #103750
    thetubecruise
    Participant

    I’ve filled out the Add New Ticket form using the latest version of all plugins and it scrolls back up as if there is an error or something missing but it’s not telling me anything is missing… any tips?
    UPDATE:
    Actually, it’s saving but it’s not reloading the AJAX list of the tickets.
    Also, when deleting a ticket – it’s also not reloading ajax list.

    Using Firefox 26 currently, haven’t tested in other browsers.

    #104229
    Kelly
    Participant

    Hi, thetubecruise. That’s a surprising behavior. Thanks for contacting us about it.

    I haven’t heard any reports of this. Would you mind trying in other browsers on your system to let us know if this is browser-related?

    It could also be that you have another plugin that’s hijacking AJAX on the admin side. Have you tried disabling other plugins to see if that makes a difference?

    Thanks so much! 🙂

    #109970
    Kelly
    Participant

    Hi, thetubecruise. Since it’s been a couple of weeks, I’m going to go ahead and close this thread. Please start a new one if you’d like any further assistance. 🙂

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