Home › Forums › Ticket Products › Eventbrite Tickets › Eventbrite tickets not appearing on my website!!!!
- This topic has 8 replies, 2 voices, and was last updated 10 years ago by Kelly.
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February 24, 2014 at 4:06 pm #108791blackswantempleParticipant
Hi! I don’t know what happened but Eventbrite tickets are no longer showing up on my site!!! http://BlackSwanTemple.org
Please help asap!
Thank you!
HeatherFebruary 24, 2014 at 7:31 pm #108985KellyParticipantHi, Heather! Eventbrite did a silent update to their API at the end of last month that broke the iFrame, but it should be fixed in the latest version. Would you mind updating all your Modern Tribe plugins and checking again?
Thanks! 🙂
February 26, 2014 at 11:14 pm #110124blackswantempleParticipantit’s still not working 🙁
February 27, 2014 at 12:41 pm #110302KellyParticipantI’m really sorry to hear that, Heather. Would you mind sending me links to an example of an event with tickets (both on Eventbrite and your site)?
I’m sure we can get to the bottom of this.
February 27, 2014 at 11:34 pm #110697blackswantempleParticipantFebruary 28, 2014 at 8:56 am #110866KellyParticipantHi, Heather. Thanks for the examples.
I notice that both of them are for events with multiple dates on Eventbrite. Do events that have only one date available work normally on your site?
March 2, 2014 at 12:28 am #111356blackswantempleParticipantI don’t have and one off events scheduled at this time!
March 3, 2014 at 8:40 pm #112050KellyParticipantHi, Heather. Would you mind trying one of those? I know that Eventbrite has been silently changing their API on us lately, and I’m concerned that that’s at the heart of the issue.
I’m sorry this is taking so long to resolve. Thanks for your patience while we get to the bottom of this!
March 19, 2014 at 7:03 am #120995KellyParticipantHi, Heather. Since it’s been a couple of weeks, I’m going to close out this thread. Please do start a new topic if there’s anything else we can do to help. We’re very eager to get you back in business!
Thanks for beings a TEC user! 🙂
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