Barry

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Viewing 15 posts - 14,551 through 14,565 (of 17,936 total)
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  • in reply to: United Kindgon Counties #51271
    Barry
    Member

    No problem!

    Barry
    Member

    So once people log in – I see the username/password fields at {yoursite}/community/events/add/ as expected – they are taken to the basic Hello World post?

    (The username and password you provided were rejected, so I couldn’t actually follow through and check it out for myself.)

    If so can you try deactivating everything but your Modern Tribe plugins and also revert to a default, unmodified theme and see if that helps?

    Barry
    Member

    OK, please checkout the following snippet:

    http://pastebin.com/R48J9nBa

    You could drop this in to your theme’s functions.php file and if you use it as is you should find that it:

    – Makes the product visible by default
    – Also makes the product “virtual” and “downloadable” by default

    You may not want the second half of that and can amend it as instructed in the comments to avoid that (that’s really to help other people with a different issue and also to demonstrate how it can be used to modify various product properties besides catalog visibility).

    What I would stress though is that this isn’t really an “officially endorsed” solution, so if you run into problems let me know but I may not be able to devote much time to troubleshooting it – however feel free to adapt it, tweak it or pass it on as a starting point to your own developer 🙂

    Barry
    Member

    This issue (with catalog visibility) does come up rather a lot. Bear with me and I’ll see if I can cook something up or else get a drop-in solution from someone on the dev team.

    Barry
    Member

    Yes that’s understandable: remember though that subscribers should only be able to submit those events for review – not publish them – so there is a safeguard there.

    It’s probably also possible to tweak the admin bar and remove items such as the Events entries when users are subscribers and indeed you could catch attempts to access the event editor (by subscribers) and redirect them.

    Unfortunately we can’t guide you through all of that, though you may find snippets in the forum that are relevant and could help you to put a solution together.

    I hope that helps and gives some reassurance that subscribers cannot (should not) be able to publish events where the Default status for submitted events is Draft.

    Barry
    Member

    Hi Nabha,

    The key is to remember that tickets are simple WooCommerce products – so by and large anything you might do with other WooCommerce products you can potentially do with a ticket.

    It would be beyond the scope of support that we can offer to guide you through setting that up, however.

    in reply to: United Kindgon Counties #51181
    Barry
    Member

    Right. It’s actually defined as a PHP array (within TribeEventsViewHelpers::loadStates()) – but between the custom country list (which you can use to reduce the available nations to just one) and an additional field you might get close to achieving your aims here.

    Barry
    Member

    Unfortunately our forum doesn’t do a great job of letting you add code. Can you use a service like Pastebin or Gist to share code and pop the link in here instead?

    (Sorry for the inconvenience!)

    Barry
    Member

    You can use a service like Pastebin or Gist (like Andy did) and just paste the link to the code in here. Sorry for the inconvenience – one day soon we hope to make it easier to add code directly in the forum 🙂

    You might also consider making a feature request over on our UserVoice page for Outlook integration:

    https://tribe.uservoice.com/forums/195723-feature-ideas

    Hope that helps!

    Barry
    Member

    OK, so in the first instance can you visit Settings > Permalinks (you don’t need to save anything though – this step just refreshes the list of rules used to route requests) … does that help?

    Barry
    Member

    Hi!

    I’m just going to move this across to community events.

    Barry
    Member

    You’re right and that looks like a bug.

    This is however fixed in our next version (3.0) and we are getting extremely close to releasing that, potentially within a month or thereabouts.

    in reply to: Attendees not being logged #51162
    Barry
    Member

    Hi Tim,

    Can you confirm that the relevant orders are having their status changed to Completed – often that is something that has to be done manually and is required before the purchase is reflected in the attendee list.

    In addition to this, the customer is at no time asked what the names of the attendees are. Is there a way to collect this information so that if a customer is buying 3 event tickets that they would need to provide 3 names for them?

    WooTickets doesn’t support this, it is a simple ticketing solution rather than a comprehensive event management system (and most comparable ticketing solutions we have looked at would not do this either).

    However, take a look at the following thread and the solution J-P devised which I believe you can still download from his website, that mey be of interest here:

    Adding extra names when multiple tickets are purchased

    Barry
    Member

    Hi!

    Right now there is no way for people submitting events via Community Events to set up tickets for sale via WooTickets … however an administrator can certainly handle this manually.

    Does that help?

    in reply to: Site at a Snail's Pace #51155
    Barry
    Member

    Though I can appreciate your frustration I don’t really think that’s a fair comment.

    It simply isn’t the case that websites will suddenly become unable to handle real traffic once our plugins are installed, far from it: what is true is that the resources available on the server need to be sufficient to handle the demand created by the stream of visitors and the needs of the application … that is of course true even if you didn’t use our plugin.

    Perhaps the overhead of implementing the extra features and functionality offered by The Events Calendar is passing a certain ‘tipping point’ in the case of your hosting environment … are you able to give any details about your traffic volume and type of web hosting? What sort of caching is in use?

    We do of course want to deliver code that is as efficient as possible – and we have been making strides in that direction with our 3.0 code which should be released shortly. In the meantime though I’m not sure there is much we can offer here.

Viewing 15 posts - 14,551 through 14,565 (of 17,936 total)