Tickets not showing up under Tickets category on Shop page

[bbswebmaster]

Tickets are not showing up on the shop page as a catagory or individual products. When trying to view products I get “No products found which match your selection.”, even though I have 2 events with tickets, and 2 tickets in the WooCommerce dashboard.

Same thing happens if all plugins are disabled, and if on the 2011 theme

[bbswebmaster]

This reply is private.

[Barry]

Hi bbswebmaster,

Based on your description I think this is simply because the catalog visiblity of tickets is by default set to hidden. If you edit your tickets (in the WooCommerce product editor) you can change this so they are visible.

Does that help?

[bbswebmaster]

Barry,

Your my hero! I figured it was something I was missing.

Is there a way to set tickets by default to be visible?

[Barry]

This issue (with catalog visibility) does come up rather a lot. Bear with me and I’ll see if I can cook something up or else get a drop-in solution from someone on the dev team.

[Barry]

OK, please checkout the following snippet:

http://pastebin.com/R48J9nBa

You could drop this in to your theme’s functions.php file and if you use it as is you should find that it:

– Makes the product visible by default
– Also makes the product “virtual” and “downloadable” by default

You may not want the second half of that and can amend it as instructed in the comments to avoid that (that’s really to help other people with a different issue and also to demonstrate how it can be used to modify various product properties besides catalog visibility).

What I would stress though is that this isn’t really an “officially endorsed” solution, so if you run into problems let me know but I may not be able to devote much time to troubleshooting it – however feel free to adapt it, tweak it or pass it on as a starting point to your own developer 🙂

[bbswebmaster]

Barry, you are my hero. That actually solves several problems with the site I’m working on . All of the products are virtual and downloadable! I’ll implement that and let you know how it goes.

[bbswebmaster]

That worked like a charm! Thanks again Barry!

[Barry]

Excellent, happy to help 🙂

[Barry]

So I’ll close this as the primary (WooTickets-related) issue seems to be solved – if you have any other issues, such as event start/end dates not showing in the admin-side list of events then please do create a new ticket over in our PRO forum and Jonah or I will be happy to help.

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