[Barry]

Hi – our apologies for the delay.

Simply because this is a new system and because in this case we’re looking at modifying the default behaviour with custom code, it might take us just a little longer to get back to you.

Do bear with us, though, and thank you for your patience!

[Barry]

Hi! We believe this problem has since been resolved. If you still experience it, though, please do create a new topic and we’ll be happy to investigate further 🙂

[Barry]

Excellent, glad it’s fixed!

[Barry]

All of these may be used, over HTTPS (port 443):

• ea.theeventscalendar.com
• pue.tri.be
• tri.be

Does that help?

[Barry]

I was hoping to have one large normal calendar, then have multiple smaller calendars by categories in mobile view on different pages.

I’m not completely sure what you’re after here. Do you mean, the regular calendar with lots of mini calendar widgets beneath it?

I am using bootstrap and the calendar seems to know to go mobile by page width rather than column width. Is there any way to achieve this?

Page width (or viewport width) is indeed the trigger. There’s no particularly easy way to change this to column width, though. Might using the regular month view plus multiple mini-calendars (via the mini calendar shortcode or widget) meet your needs, instead?

• theeventscalendar.com/knowledgebase/events-calendar-widgets
• theeventscalendar.com/knowledgebase/pro-widget-shortcodes

[Barry]

Hi!

We believe this is resolved and you should now be able to translate the string you referenced. Should you believe that not to be the case or if you have further questions or difficulties, please do open a new forum topic and let us know.

Thanks 🙂

[Barry]

Hi Huiwen,

It sounds like there’s been some confusion somewhere along the line – sorry about that!

I’m not quite sure what you mean by “Sandbox Live mode” or in which knowledgebase article you are seeing this — but if you you are ready to sell and have been approved by PayPal to do so, you should use the live credentials that correspond to your Live App ID.

These are absolutely distinct from your Sandbox credentials. Please also note that you cannot perform testing on your live account through the use of sandbox testing accounts.

Does that clarify things?

[Barry]

Hi Lynn,

The Events Calendar simply uses the default WordPress setting for the day the week starts on, so adjusting that ought to have an affect on The Events Calendar, too 🙂

I hope that helps – but as we don’t generally provide technical assistance here in the pre-sales forum it would be appreciated if you post over here should you need any more help with this.

Thanks!

[Barry]

As you can see in the file attached earlier, the only thing I could find in the exported XML that had to do with the event I wanted was the event, but not the WooCommerce product. I had to export that separately in its own XML file.

Sure, I understand that: but why not export the events and the products in the same operation, and similarly import them? You could still edit the XML in between those steps to remove extraneous data.

Certainly when I tried just that, it worked without issue and on my destination site I imported an event complete with tickets/products.

[Barry]

Hi Michael,

Thanks for contacting us.

So in your case do you simply want ‘mobile view’ to be used at all screen sizes? If so, an adaptation of the snippet provided in that same article could work for you:

function customize_tribe_events_breakpoint() {
    return 10000;
}

add_filter( 'tribe_events_mobile_breakpoint', 'customize_tribe_events_breakpoint' );

Note that I modified the breakpoint value to 10,000 pixels. In practice, this should result in ‘mobile view’ always displaying and the snippet could be added to your theme’s functions.php file or indeed to a custom plugin.

Is that indeed what you are trying to achieve and does the above help?

Let me know if you need further guidance.

[Barry]

OK, sorry we couldn’t figure it out. If either Aabaco can provide some insights, or if you are able to migrate to a hosting solution you know works for you, that sounds great 🙂

[Barry]

Happy to help – and, of course, we’ll drop an update in here once we’ve something to report re the source problem with Event Aggregator – we do appreciate your patience there 🙂

[Barry]

This reply is private.

[Barry]

Nope no worries, glad it wasn’t something more serious. I’ll go ahead and close this topic – but if anything else crops up please don’t hesitate to let us know by opening a new topic and one of the team will be only too happy to help 🙂

[Barry]

So whatever is amiss is clearly related to your production environment. Though it’s a bit of a brute force attempt to fix things, are you able to delete The Events Calendar and Events Calendar PRO completely (but don’t worry, any events you have already created will stay in the database) and then reinstall both?

[Author]

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